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IT Service Desk Support Technician

https://www.randstad.com Logo

Randstad

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Location:
Greece , Athens

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you a proactive problem-solver with a passion for helping others navigate the digital landscape? This is an exciting opportunity to join a global leader in the pharmaceutical industry, where technology plays a vital role in supporting life-saving innovation and operational excellence.

Job Responsibility:

  • User Support: Provide comprehensive technical assistance to users on-site, over the phone, or via remote connection tools
  • Hardware Lifecycle: Manage the installation, configuration, and upgrading of essential equipment, including laptops, desktops, tablets, and mobile phones
  • Peripherals & Meetings: Handle the setup and troubleshooting of printers and scanners, while ensuring all meeting room technology functions flawlessly
  • System Maintenance: Diagnose and resolve technical faults within the user environment to ensure seamless daily operations
  • Office Logistics: Coordinate user relocations by disconnecting, reconnecting, and verifying the successful operation of all IT equipment

Requirements:

  • A degree in Information Technology or a related field, such as IEK, TEI, or AEI
  • At least 2 years of proven experience in technical support and product maintenance
  • Strong knowledge of MS Windows 10/11 and the M365 suite, including Outlook, Teams, OneDrive, and Office
  • Solid understanding of PC hardware repair and basic knowledge of Active Directory, DNS, DHCP, and TCP/IP protocols
  • Excellent verbal and written communication skills in both Greek and English
  • Strong analytical and problem-solving abilities paired with a collaborative team spirit
  • Possession of a valid driver’s license (car or motorcycle)

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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