IT Service Acceptance Team Member Job at Sopra Steria (Noida)

Team Member

For over 50 years, Long John Silver’s has been serving up golden, crispy seafood...

Location

United States , Jackson

Salary:

10.00 USD / Hour

Long John Silver's

Expiration Date

Until further notice

Requirements

Must be 16 years of age or older
Must have reliable transportation and the ability to work rotating shifts
Take absolute pride in everything you do
Value customer service and hold the ability to positively impacts our guests' experience
Work well in a fast-paced environment
Practice high quality food and cleanliness standards
Bring an upbeat energy and positive attitude to the team
Has a commitment to timeliness and a sense of urgency
Ability to interpret and follow instructions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials

Job Responsibility

Ensures 100% satisfaction for all LJS (Long John Silver) guests
Greet and positively engage guests
Accurately accept the guests' orders and process payment
Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
Arrives on shift with a positive attitude and contributes to the success of the restaurant
Treats all guests and team members with respect
Accountable for positive engagement at every guest encounter
Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety

What we offer

Paid time off
Flexible schedule
Referral program
Paid training
Employee discount

Assistant Director of Athletics and Recreation for Operations and Member Services

Involves developing, promoting and supporting the facility operations and member...

Location

United States , Santa Cruz

Salary:

75750.00 USD / Year

University of California - Office of the President

Expiration Date

Until further notice

Requirements

Bachelor's degree in related area and / or equivalent experience / training
Advanced knowledge of program activity and best practices
Problem-solving skills
Interpersonal skills sufficient to work with a diverse team and ability to supervise and motivate student staff
Demonstrated fiscal management abilities
Ability to multi-task and work with frequent interruptions
Skill in effective listening
Excellent written communication skills, in the English language
Excellent verbal communication skills, in the English language
Must possess CPR/First Aid/AED certification or have the ability to obtain it within 60-calendar days of hire

Job Responsibility

Manages and supports all aspects of a highly complex intercollegiate athletics and recreation program
Executes management of passenger van fleet of the Athletics & Recreation Department, including key custody, institutional compliance, and regular maintenance. Drives fleet vehicles for maintenance, routine service, and parking, etc
Assists and executes facility and vehicle key management and custody systems
Manages and maintains software and hardware systems that support emergency preparedness, safety, department personnel, and general operations of the department
Contributes to and supports department financial operations and goals through daily reconciliation, regular budget maintenance, and annual reporting
Responsible for maintaining operational hours as well as staffing for the East Field House Complex and West Field House, respectively
Ensures accurate information related to facilities and operations is distributed to internal and external stakeholders when necessary
Contributes to the success of athletics game day operations on a regular, rotating basis through collaboration with other administrative and student staff in the Athletics & Recreation Department
Collaborates successfully with department personnel at all levels (coaches, administrators, part-time instructors, volunteers) to successfully execute departmental operations
Develops and cultivates relationships across campus with a variety of constituents

What we offer

Full benefits

Fulltime

Technical Security Implementation Manager

The Technical Security Implementation Manager is responsible for the onboarding ...

Location

United Kingdom , Oxfordshire

Salary:

Not provided

e2e-assure

Expiration Date

Until further notice

Requirements

Understanding of cyber security and SIEM
Practical experience of at least 3 of the following products: Microsoft Sentinel, Sentinel data connectors, Azure Infrastructure, Azure Log Analytics, Entra ID, Microsoft Defender for Cloud, Microsoft Defender 365, Microsoft Office 365, AWS IAM, AWS SQS
Planning and organisational skills to deliver multiple concurrent time sensitive projects and meet deadlines
Ability to work under pressure whilst maintaining excellent internal and external communication
Experience to analyse customer requirements/statements of work and produce Project Initiation and technical architecture/design documentation
You must be willing to work with customers both face to face and remotely and have the confidence and skills to be a positive ambassador for e2e-assure

Job Responsibility

Onboarding Design/Architecture: Interpreting solution requirements to create and document an onboarding design in the form of customer facing high-level design documents, covering the high-level infrastructure architecture, proposed log source onboarding methods, and proposed security use cases. Production of capacity models reflecting into the design
Technical Implementation Management/Systems Integrator: Producing project initiation documents and socialising the design. Producing organisational level and detailed project plans and managing projects through to resolution and delivering into service with the SOC and support teams. Holding regular customer and internal project management calls with actions and issues. Documentation of operational procedures and obtaining customer contact/ escalation details for in-life service utilisation. Conducting acceptance into service meetings
Team Management: Managing the team’s ticket queue, task allocation for tickets and tasks required to onboard new customers and maintain/upgrade existing customers. Allocating tasks to team members and tracking their progress through to resolution
Service Validation: Testing and checking the work performed by the onboarding team, providing test reports for customers
Ongoing audit activities across all customer environments
Service Improvement: Researching and recommending new and useful operational improvements, to enable faster turnaround of new customers and existing customer upgrades
Working Relationships: Building and sustaining good working relationships with internal teams and customers

Fulltime

New

Senior Service Operations Manager

As the Senior Manager for Service Operations, you will be accountable for Servic...

Location

United Kingdom , Leicester

Salary:

Not provided

Selfridges

Expiration Date

February 14, 2026

Requirements

ITIL Accredited (Manager or Expert) business & service operational management
Experienced working in Retail with exposure across the value chain and channels
Customer focused, with a background in delivering high quality, customer focussed services in a complex and changing environment
A strong problem-solving intellect combined with superb communication skills to exceed stakeholder expectations
Detail-oriented self-starter, with a positive attitude, capable of being proactive whilst discovering solutions to problems using both analytical and creative skills
Great at translating between the business and technical teams and managing multiple partners and suppliers in the delivery of service
Understands what it takes to build a high-performing team and create a great place to work
Is resilient and can shine in a high expectation, performance-based
Is excellent at prioritisation and decision-making.

Job Responsibility

Be responsible for the ITIL-based delivery of services by drawing from broad industry experience to bring ‘best in class’ service capability to Selfridges’ Service Operations function
Be accountable for leading and managing the Service Operations function, in accordance with service levels and hours of coverage
Be accountable for ensuring the Service Desk resolves all reported incidents to the customer’s satisfaction, using approved methods, tools and procedures and in accordance with published KPI’s and internal SLA’s
Support Incident and Problem processes to ensure these are integrated with Incident Management to drive planning and reduce the volume of incidents
Lead the team as the “front door into Tech” - the first point of contact for matters relating to the escalation of incidents
Responsible for ensuring service acceptance criteria is defined and implemented and actively manage and drive innovation and quality through a robust Service Operations function to ensure new services are received into production seamlessly and with the required quality
Be accountable for the implementation and maintenance of Vendor and Application Catalogues and a robust knowledge base, that includes escalation paths, temporary fixes, solutions and workarounds for known errors or problems
Define the requirements of the Service Management tool to ensure that it remains fit for purpose, is optimised to support the delivery of Services and provides timely visibility of performance and issues
Accountable for ensuring the team define, enable and analyse performance KPIs to support regular reporting on service quality and improvement recommendations, driving a culture of continuous improvement to our services
Lead peak planning to ensure operational readiness, capacity alignment, and service continuity during busy trading-periods, proactively mitigating risk and maintaining Team member/customer experience

What we offer

Competitive plus benefits

Salesforce FSC Solution Architect

This individual will play an integral role in the high satisfaction of Zennify’s...

Location

United States or Canada

Salary:

120000.00 - 170000.00 USD / Year

Terazo

Expiration Date

Until further notice

Requirements

5+ years consultant experience leading external, client-facing technical consulting services for complex system implementations
3+ years developing custom Salesforce applications
3+ years of Salesforce experience complex third-party solutions
alternatively 2+ years experience on nCino implementations
Experience managing project team relevant to the delivery of the technical solution
Experience in enterprise-level projects using Agile software development methodologies throughout the whole life cycle
Possesses familiarity and first-hand experience with third party solutions that support vertical objectives
Ability to lead technical requirements gathering & solution design sessions with clients
Superior Salesforce development and design skills including: Apex, Lightning, SOQL, Flow and other standard and advanced Salesforce automation tools
Deep familiarity with one or more Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud

Job Responsibility

Facilitates discovery workshops, in tandem with other team members, to gather customer requirements, understand customer personas and elicit user stories
Assess client current architecture and architect solutions that meet client needs
Create solution design and articulate design to client and team
articulate value and gain buy-off
ensure user story definition clarity and perform quality reviews
Develop POCs and demos to articulate design concepts to client, including best practice recommendations
elicit feedback and adjust design to meet needs
Demonstrate a broad understanding of enterprise applications commonly integrated to and utilized in financial services companies
Provide technical guidance to the team and ensure standards are met or exceeded
Assess and make recommendations on processes, designs, operations, and testing

What we offer

Pawreavement & Pawternity Leave: Two days off of work if you bring a new furry friend home, and two days off of work if you have to say goodbye to one
Unlimited PTO

Fulltime

Office Services Associate

We are offering a short term contract employment opportunity for an Office Servi...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work
Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures
Troubleshoot basic equipment issues and place service calls when necessary
Maintain accuracy and confidentiality when handling sensitive documents and information
Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically
Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work
Communicate effectively with supervisors or clients regarding job or deadline issues
Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies
Ensure quality assurance on own work and work of others
Maintain logs for all office services work

Job Responsibility

Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work
Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures
Troubleshoot basic equipment issues and place service calls when necessary
Maintain accuracy and confidentiality when handling sensitive documents and information
Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically
Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work
Communicate effectively with supervisors or clients regarding job or deadline issues
Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies
Ensure quality assurance on own work and work of others
Maintain logs for all office services work

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Store Manager in Training

The Store Manager In Training (SMIT) job is a development focused role that is c...

Location

United States , Prattville

Salary:

18.50 - 23.88 USD / Hour

CVS Health

Expiration Date

January 25, 2026

Requirements

High School diploma or GED
Bachelor's Degree preferred or relevant work experience
Retail management experience or experience as a CVS Supervisor
Communicate well verbally and in writing to support and lead your team
Perform customer care duties to provide high levels of service
Execute merchandising strategies to support store sales growth
Manage the store inventory and assets to maintain profitability
Willingness to accept a promotion to Store Manager role at any location in the designated market
Ability to transfer to other CVS Pharmacy stores located within the designated market
Ability to work a schedule that may vary based on business needs

Job Responsibility

Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program
Support your store as management team member and lead in a manner that is consistent with CVS values and policies
Engage your colleagues in support of the company's purpose of helping people on their path to better health
Be willing to accept promotion roles with the market that you work in

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

!

Full Stack Developer - C#

At Clue, we’re on a mission to transform investigations through intelligent tech...

Location

United Kingdom , Bristol

Salary:

Not provided

Clue Software

Expiration Date

Until further notice

Requirements

Knowledge of web client-side frontend frameworks and technologies, including HTML, CSS, jQuery and Knockout, along with modern SPA frameworks such as Angular, React or Vue.js
Experience with using Microsoft Visual Studio and Docker for development using the Microsoft development stack, including C#, .NET 8, .NET Framework, ASP.NET, MVC, JavaScript, and SQL Server
Applied knowledge of up-to-date development practices, such as application of design patterns and the effective use of AI tooling, preferably GitHub Copilot, to enhance development velocity
Experience of building and hosting Azure solutions, using both Azure App Services and Azure Container Apps
An understanding and proficiency in working as an active member of an Azure development team, and the ability to demonstrate a good knowledge of Scrum
Proactive ‘can-do’ attitude with good analytical and problem-solving skills. Flexible and adaptable to ongoing change
Good written and oral communication skills
Experience with using Azure DevOps to manage your work, as well as usage of build and deployment pipelines, alongside Octopus Deploy
Knowledge, awareness and the application of secure coding standards

Job Responsibility

Develop secure, structured, clean, and reusable code that follows the pre-defined development standards and meets the documented requirements and acceptance criteria
Ensure all code is well tested and consistently error-free. Consider Non-Functional Requirements (i.e. performance)
Be an active member of a Clue agile team, attending and contributing to all agile ceremonies. Regularly review progress and provide feedback on your status
Work with other development, QA and product team members
Provide accurate effort estimations for work based upon the requirements provided
Become an active member of the scrum team and contribute to the successful delivery of the sprint goal
Work in an open, collaborative way with all other team members
Write code that is maintainable, testable, and secure
Assist the Support Team with queries or investigations as required

What we offer

Share Options (EMI) scheme
25 days annual leave, plus flexible bank holidays and the opportunity to buy additional days
Pension scheme - opt in salary sacrifice scheme
Life Insurance (3x annual salary)
Employee Assistance Programme (EAP) and workplace wellbeing initiatives
Private Healthcare cash-back scheme
Flexible working hours and location
Flexible benefits, such as: Cycle to Work, volunteer days/ opportunities and charity events
Enhanced parental leave packages and enhanced sick pay
Training and development opportunities

Fulltime

IT Service Acceptance Team Member

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 31, 2025

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IT Service Acceptance Team Member

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Job Description:

Job Responsibility:

Requirements:

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