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It Senior System Administrator

United States, Newkirk · Job Posted June 09, 2026
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Job Description

This position is responsible for the effective installation, configuration, operation, and maintenance of information systems hardware, software, and related network infrastructure. Assist project teams with technical issues during installation and through the product lifecycle. Must possess a deep understanding of how information systems and equipment are utilized by various departments and how they support casino operations. Personnel are expected to exemplify superior guest service skills, work efficiently, ensure safety in all operations, and promote inter and intra department teamwork.

Job Responsibility

  • Perform daily system monitoring to verify the integrity, reliability, and availability of all server resources and systems
  • Possess a thorough understanding of data flow within the casino management system and related systems
  • Perform daily security monitoring to identify intrusions or system misuse
  • Perform daily backup operations and ensure media is cycled off-site for safe storage
  • Perform regular file archival and purge data as required
  • Create, change, and disable user accounts as requested in Active Directory
  • Knowledge of working with VMware doing server maintenance
  • Investigate and troubleshoot problems as escalated and assign appropriate priority to work
  • Repair and recover from hardware and software failures to minimize the impact to casino operations
  • Apply software patches and upgrades on a regular basis
  • Perform periodic performance monitoring and recommend changes in hardware and software as needed
  • Ensure reliable functionality of all information systems supporting each department
  • Document with pertinent data all work performed within the designated trouble-ticket system
  • Maintain a proactive guest service approach when working on the casino floor
  • Be knowledgeable of promotions, events, specials, areas, and locations of casino
  • Perform all duties in accordance with company team member handbook, internal policies, procedures, as well as applicable laws and gaming regulations
  • Maintains department log for visitor access
  • Must be able to work under general supervision and conduct work in a proactive manner

Requirements

  • Bachelor’s degree or equivalent combination of education and work experience is required
  • 6 years of systems administration experience
  • Guest Service experience preferred, however not required
  • Must be at least 18 years of age
  • Must be able to provide all documents required to show the incumbent is eligible to work in the United States
  • Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission
  • Valid Driver’s License
  • Must be willing and able to work days, nights, weekends, and holidays
  • Read, write, and speak the English language
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