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As our new IT Security & Operations Lead, you will take hands-on ownership of critical IT security and operations projects. You will be responsible for executing projects like our HIPAA Risk Assessment and driving our current Google Workspace security remediation plan. Long-term, you will drive high-impact technology projects ranging from Data Loss Prevention (DLP), deploying enterprise password management tools, to the technical oversight of our application security intake and third-party vendor risk assessment process. You will serve as a strategic partner to business stakeholders to identify and deploy tools that enhance productivity—such as AI or clinical workflow apps—while providing the technical judgment to ensure every rollout is architected safely and remains compliant with our security standards. You will be joining a lean, highly effective IT team that reports directly to the Senior Manager of IT & Data Analytics. You'll work in tight collaboration with our Senior Manager, Systems Administrator, Managed Service Provider (MSP), and other vendors to execute our technical roadmap. Our IT team's scope is focused on corporate technology, security, and data - we do not manage EMRs. We operate in a hybrid environment - leveraging Google Workspace for productivity & collaboration and we are in the process of migrating identity management and device security to utilize Microsoft Entra ID and InTune.
Job Responsibility:
Security & Compliance: Spearhead our annual HIPAA Risk Assessment and lead related remediation activities
Security Remediation: Take ownership of our existing Google Workspace security audit findings. You will drive remediation projects to completion by managing our MSP's execution and handling the critical configurations that require our internal business context
IT Policy and Compliance: You will be a key contributor to our strategy, not just an executor. In partnership with the Senior Manager of IT & Data Analytics, you will be responsible for developing, implementing, and maintaining information security policies, standards, and procedures, including the AI Usage Policy and the Disaster Recovery Plan
Strategic IT Projects: Serve as the hands-on project lead for key initiatives. This includes long-term, high-impact projects like rolling out an enterprise password manager, implementing data classification, building our Data Loss Prevention (DLP) strategy, mobile device management, and driving secure AI adoption
Technology & Vendor Risk Assessments: Own the intake and security review process for new business applications, Google Workspace add-ons, and third-party vendors. You will be responsible for conducting security assessments to determine if a vendor or tool meets our standards before it is introduced to our environment
Vendor & MSP Collaboration: Act as a technical point of contact for our security partners and our MSP. You will coordinate penetration tests and cloud security assessments, ensuring vendors deliver on scope and that remediation plans are executed
Lead end-to-end change management strategy (communications, training, and stakeholder engagement) for new technology implementations
Contribute to the overall IT cybersecurity strategy and technical roadmap, ensuring alignment with business objectives and best practices
Proactively monitor and stay informed about new security threats, vulnerabilities, and technologies pertinent to the organization
Other duties as assigned
Requirements:
Bachelor’s degree in a field related to technology or cybersecurity, or equivalent practical experience
Minimum 3 years of proven hands-on experience personally executing complex technical projects (e.g., system configurations, security audits, data loss prevention) required
Advanced proficiency in Google Workspace administration - including the admin console, security configurations, and permission structures required
Direct, practical experience with HIPAA strongly preferred. Must be able to demonstrate strong knowledge of cybersecurity related control frameworks such as NIST, HIPAA, CIS Critical Security Controls, and ISO 27001
Demonstrable experience building and executing change management plans to drive user adoption, including measuring success post-launch
Experience with AWS services (e.g., IAM and S3) is preferred
Ability to identify and prioritize security enhancements that provide maximum organizational protection while minimizing operational friction for clinical and administrative staff
Strong communication skills and a demonstrated ability to communicate complex technical risks and security objectives to non-technical stakeholders
Demonstrated ability to lead MSPs and security partners on specific project deliverables
Nice to have:
Relevant technical certifications (Security+, CISSP, PMP, Google Workspace Administrator, etc.)
Experience with AWS services (e.g., IAM and S3)
What we offer:
Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection, collaboration, and team engagement