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We are looking for a skilled IT/SDLC Business Analyst to join our team in Clearwater, Florida. In this role, you will bridge the gap between business needs and technical solutions, ensuring seamless collaboration across teams. The ideal candidate will bring expertise in the Property & Casualty insurance industry and thrive in a fast-paced SaaS environment.
Job Responsibility:
Analyze business processes and workflows to identify areas for improvement and align them with technical solutions
Collaborate with cross-functional teams, including developers, QA, product managers, and client stakeholders, to gather and refine requirements
Translate business needs into detailed user stories and acceptance criteria for development teams
Utilize tools such as Microsoft Office and Azure DevOps to track and manage projects effectively
Conduct gap analyses to ensure alignment between current systems and desired outcomes
Provide support for occasional after-hours releases or client-specific needs
Ensure high-quality deliverables by applying strong attention to detail and problem-solving skills
Assist in development testing and quality assurance processes to validate system functionality
Stay informed about cloud-based SaaS platforms and hybrid architectures to better support client needs
Foster strong communication and collaboration to resolve misunderstandings and drive project success
Requirements:
Proficiency in Microsoft Office and Azure DevOps, with a strong technical aptitude
Exceptional communication skills, both written and verbal, to facilitate clear understanding across teams
Ability to grasp end-to-end system workflows and translate them into structured user stories
Strong analytical and problem-solving capabilities to address complex challenges
3–5 years of experience in the Property & Casualty insurance industry
Familiarity with Agile methodologies and experience working in Agile SDLC environments
Nice to have:
Prior experience in customer service, quality assurance, or underwriting within the P&C insurance sector is a plus
Self-motivated and adaptable, with a commitment to delivering high-quality work in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance