IT Quality Tech Lead Analyst, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence, and convince others. Responsibilities include conducting complex monitoring, product evaluation, and audits, among other tasks. The role impacts the performance and effectiveness of the sub-function/job family. Qualifications include experience, strong technical knowledge, and expertise in IT Quality, testing processes, and the Systems Development Lifecycle.

Job Responsibility:

Performs functional, automation and regression testing and all initiatives related to User Acceptance Testing (UAT) process and product rollout into production
conducts a broad range of complex process monitoring, product evaluation and audit assignments
follows industry quality trends and applies to current environment as appropriate
interacts with various levels of management and communicates technology level process changes
ensures project standards and procedures exist, are fully/clearly documented and followed throughout the software development life cycle
monitors products for conformance to standards, monitors processes for conformance to procedures, identifies risks, ensures annual organizational reviews of standards and procedures are conducted
documents findings and performs root cause analyses
recommends solutions and improvements to existing standards and procedures, collaborates with other areas in technology to develop new standards and procedures
ensures all corrective actions are assigned, documented and completed
verifies traceability in project work products
gathers, maintains and reports on quality metrics
acts as advisor and mentor for junior members of the team
analyzes requirements and executes tests, documents testing requirements and processes for all applications to ensure QA policies and standards are met
performs other duties and functions as assigned
appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6-10 years experience in an IT Quality role
ability to work independently or within groups on projects assigned
requires in-depth knowledge, understanding and analytical thought
exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry
strong understanding of testing processes
in-depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management
must demonstrate confidence in their abilities
Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
May 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Quality Tech Lead Analyst