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IT Quality Sr Analyst

https://www.citi.com/ Logo

Citi

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Location:
Canada, Mississauga

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The IT Quality Sr Analyst is a seasoned professional role involving the development, evaluation, and improvement of processes within a defined technology area. Responsibilities include UAT, software quality testing, risk analysis, and mentoring junior team members.

Job Responsibility:

  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • conducts complex process monitoring, product evaluation and audit assignments, reports issues and makes recommendations for solutions
  • ensures project standards and procedures exist, are fully/clearly documented and followed throughout the software development life cycle, makes recommendations for enhanced documentation
  • monitors products for conformance to standards, monitors processes for conformance to procedures, identifies risks and recommends solutions, ensures annual organizational reviews of standards and procedures are conducted
  • documents findings and performs root cause analyses to provide recommended improvements
  • independently recommends solutions and improvements to existing standards and procedures, collaborates with other areas in technology to develop new standards and procedures
  • ensures all corrective actions are assigned, documented and completed
  • verifies traceability in project work products, gathers, maintains and creates reports on quality metrics
  • acts as advisor and mentor for junior members of the team
  • makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
  • ensures quality of tasks/services/information provided by self and others
  • performs other duties and functions as assigned
  • assesses risk when business decisions are made, demonstrating consideration for firm’s reputation and compliance with laws, rules, and regulations

Requirements:

  • 5-8 years experience in an IT Quality role
  • demonstrated execution capabilities
  • development experience in a fast-paced, time-to-market driven environment
  • experience with test automation, test scenario and test scripts creation and modification
  • comfortable with writing complex queries
  • experience with reporting tools
  • hands-on experience with testing automation tools
  • project management experience preferred
  • bachelor’s/university degree or equivalent experience

Nice to have:

project management experience

What we offer:
  • Equal opportunity employer
  • compliance with applicable laws, rules and regulations
  • leadership guidance and mentoring opportunities
  • training to improve skills

Additional Information:

Job Posted:
April 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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