IT Quality Sr Analyst

• Responsible for initiatives related to SIT and User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
• conducts complex process monitoring, product evaluation and audit assignments
• reports issues and makes recommendations for solutions
• ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
• makes recommendations for enhanced documentation
• monitors products for conformance to standards
• monitors processes for conformance to procedures
• identifies risks and recommends solutions
• ensures annual organizational reviews of standards and procedures are conducted
• documents findings and performs root cause analyses to provide recommended improvements
• independently recommends solutions and improvements to existing standards and procedures
• collaborates with other areas in technology to develop new standards and procedures
• ensures all corrective actions are assigned, documented and completed
• verifies traceability in project work products
• gathers, maintains and creates reports on quality metrics
• acts as advisor and mentor for junior members of the team
• makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
• has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others
• performs other duties and functions as assigned
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

• 8-12 years experience in an IT Quality role
• demonstrated execution capabilities
• experience in a fast-paced, time-to-market driven environment
• experience with test automation, test scenario and test scripts creation and modification
• comfortable with writing complex queries
• experience with reporting tools
• hands on experience with testing automation tools
• project management experience preferred

project management experience

• equal opportunity employer
• comprehensive health benefits
• global benefits program