IT Quality Senior Analyst, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.

Job Responsibility:

Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
conducts complex process monitoring, product evaluation and audit assignments
reports issues and makes recommendations for solutions
ensures project standards and procedures exist, are fully/clearly documented and followed throughout the software development life cycle
makes recommendations for enhanced documentation
monitors products for conformance to standards
monitors processes for conformance to procedures
identifies risks and recommends solutions
ensures annual organizational reviews of standards and procedures are conducted
documents findings and performs root cause analyses to provide recommended improvements
independently recommends solutions and improvements to existing standards and procedures
collaborates with other areas in technology to develop new standards and procedures
ensures all corrective actions are assigned, documented and completed
verifies traceability in project work products
gathers, maintains and creates reports on quality metrics
acts as advisor and mentor for junior members of the team
performs other duties and functions as assigned
appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

5+ years of experience in an IT Quality role
good hands-on experience/knowledge in SQL/Unix, Java/Selenium/Cucumber
experience in FIX protocol, Kafka, Redis and similar technologies
understanding of ETD and OTC Futures Derivative Business
demonstrated execution capabilities
development experience in a fast-paced, time-to-market driven environment
experience with test automation, test scenario and test scripts creation and modification
comfortable with writing complex queries
experience with reporting tools
hands-on experience with testing automation tools
project management experience preferred
bachelor’s/University degree or equivalent experience

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Quality Senior Analyst