This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Job Responsibility:
Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
Responsibilities may also include software quality assurance testing
Framework Architecture & Development: Design, build, and maintain scalable, robust, and efficient test automation frameworks for functional, regression, performance, and security testing, covering React UIs, Java APIs, and Oracle backend services
Hands-on Test Automation: Lead by example, actively writing, executing, and maintaining complex automated test scripts primarily using Java, leveraging industry-standard tools for UI, API, and database testing
CI/CD Integration: Drive the seamless integration of automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines, enabling rapid feedback loops and continuous quality validation for Java-based applications
Quality Engineering Practices: Advocate for and implement advanced quality engineering practices such as Shift-Left testing, Test-Driven Development (TDD), Behavior-Driven Development (BDD) using Cucumber, and exploratory testing
Performance & Security Testing: Develop and execute automated performance, load, and security tests to identify bottlenecks, vulnerabilities, and ensure optimal application behavior for Java services and React UIs under various conditions
Conducts complex process monitoring, product evaluation and audit assignments
reports issues and makes recommendations for solutions
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
makes recommendations for enhanced documentation
Monitors products for conformance to standards
monitors processes for conformance to procedures
identifies risks and recommends solutions
ensures annual organizational reviews of standards and procedures are conducted
Documents findings and performs root cause analyses to provide recommended improvements
Independently recommends solutions and improvements to existing standards and procedures
collaborates with other areas in technology to develop new standards and procedures
Ensures all corrective actions are assigned, documented and completed
Verifies traceability in project work products
Gathers, maintains and creates reports on quality metrics
Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness
Acts as advisor and mentor for junior members of the team
Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others
Requires sound and comprehensive communication and diplomacy skills to exchange complex information
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
8+ years experience in an IT Quality role
Demonstrated execution capabilities
Development experience in a fast-paced, time-to-market driven environment
Experience with test automation, test scenario and test scripts creation and modification
Comfortable with writing complex queries
Experience with reporting tools
Hands on experience with testing automation tools
Core Programming Language: Expert-level proficiency in Java for writing automation scripts, developing custom frameworks, and understanding the application under test
UI Automation: Deep expertise in developing and maintaining robust UI test automation frameworks using tools such as Selenium, with proven experience testing React-based applications
API Automation: Comprehensive experience with API testing frameworks such as RestAssured and/or Karate DSL for Java-based microservices
Behavior-Driven Development (BDD): Proven ability to implement BDD frameworks, with mandatory hands-on experience using Cucumber for defining and executing features and scenarios
Performance Testing: Hands-on experience designing and executing performance, load, and stress tests using tools such as JMeter and/or LoadRunner
CI/CD Integration: Mandatory experience integrating automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines using platforms like Jenkins, GitLab CI, Azure DevOps, and/or GitHub Actions
Extensive hands-on experience in quality assurance and test automation is required, specifically within a Java-based ecosystem, React UI, and Oracle backend
Possess a deep technical understanding of test automation frameworks, Java programming, CI/CD pipelines, and cloud environments
Bachelor’s/University degree or equivalent experience