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IT Quality Senior Analyst, Assistant Vice President

https://www.citi.com/ Logo

Citi

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Location:
United States , Rutherford, New Jersey

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Contract Type:
Not provided

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Salary:

109120.00 - 163680.00 USD / Year
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Job Description:

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • makes recommendations for enhanced documentation
  • Monitors products for conformance to standards
  • monitors processes for conformance to procedures
  • identifies risks and recommends solutions
  • ensures annual organizational reviews of standards and procedures are conducted
  • Documents findings and performs root cause analyses to provide recommended improvements
  • Independently recommends solutions and improvements to existing standards and procedures
  • collaborates with other areas in technology to develop new standards and procedures
  • Ensures all corrective actions are assigned, documented and completed
  • Verifies traceability in project work products
  • Gathers, maintains and creates reports on quality metrics
  • Acts as advisor and mentor for junior members of the team
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 5-8 years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Project management experience preferred
  • Bachelor’s/University degree or equivalent experience

Nice to have:

Project management experience

What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
January 15, 2026

Expiration:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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