IT Quality Manager

• Manages initiatives related to User Acceptance Testing (UAT) process and product rollout into production
• Manages a quality team
• Resolves variable and complex issues with substantial potential impact
• Identifies process efficiencies in support of unit objectives
• recommends and implements new work procedures
• Develops a standard set of metrics related to the cost, effort and milestones of IT Quality activities
• Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
• Uses evaluative judgment in complicated or novel situations
• impacts the area through delivery of end results and contribution to planning, finances/budget and formulation of policies
• Create test documents and identify test data for functional, non-functional and regression testing
• Perform functional, non-functional and regression testing to ensure functionality meets stakeholder requirements
• Capture test evidences from the end-to-end testing functional, non-functional and regression testing cycles
• Collaborate with the QA Team globally for project delivery and to automate manual test cases using Citi approved tools
• Track bugs to closure and highlight any known issues or workarounds to the project team
• Create, manage and own testing documentation in Confluence and JIRA project repositories
• Track QA metrics, estimate work, and generate reports for management reporting.

• 5-8 years experience in an IT Quality role with commensurate people management experience
• Proven organizational and time management skills
• Demonstrates quality improvements and metrics gathering
• Requires communication and diplomacy skills and an ability to persuade and influence
• Strong understanding of Listed Derivatives, particularly futures contracts, and Clearing workflow
• Prior experience in testing client-facing/exchange facing applications having faced-off clients
• Expertise in FIX protocol
• Experience and proficiency in Test Automation based on Java, Cucumber and BDD
• Good understanding of Futures Execution Business, Exchange connectivity and Test Automation.

Experience with Fusion Clear, Fidessa CFOX.

• Equal opportunity employer policy
• Professional leadership opportunities
• Career growth within a global organization.