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IT Quality Group Manager

https://www.citi.com/ Logo

Citi

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Location:
India, Pune

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The IT Quality Group Manager is a leadership position and is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Job Responsibility:

  • Drives the testing strategy for the organisation
  • Drives culture change from manual to automated testing and usage of new tools and methodologies
  • Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
  • Leads and directs a team of professionals
  • Ensures the IT organization is defining and implementing its IT Quality control plans to meet business strategy and goals
  • Drives innovative quality strategies that support technological change
  • Analyzes trends at an organizational level to improve processes
  • Develops and implements methods for cost, effort and milestones of IT Quality activities
  • Manages a team that will handle Defect Management, conduct sanity checks post deployment, defect QC and documentation

Requirements:

  • 15+ years experience in an IT Quality role with commensurate experience in people management
  • High level of proficiency in written and verbal communication skills and leading meetings with senior management is essential
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented
  • Proven influencing and relationship management skills
  • Experience in leading large teams and managing budgets is essential
  • Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
August 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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