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Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Engineer Professional to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with experience in Enterprise Application IT. An ideal candidate will have hands-on experience testing preferably on the Duck Creek platform and a strong background in commercial P&C insurance. Candidate should be interested in solving complex problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work. The IT Quality Engineer is responsible for engaging with business users and IT team members throughout the project lifecycle and supporting releases to production. In this role, you will actively engage and work with on-site and offshore consulting partners to execute our automation engineering activities.
Job Responsibility:
Play a hands-on role in all testing of primary Claims & supplementary applications, including critical third-party integrations such as Hyland OnBase Workflow
Design, write, and maintain automated test scripts
Run automated test cases and analyze the results to ensure the application meets the requirements
Integrate automated tests into CI/CD pipelines
Collaborate with offshore and onsite colleagues to develop and execute effective long-term automation test plans
Participate in the overall test planning & execution of Claims team testing objectives (test planning, design, execution, defect management, and reporting)
Collaborate with onsite analysts and offshore testing partners to develop and execute test scenarios to determine data quality and integrity
Engage directly with business users during User Acceptance Testing to facilitate validation & troubleshoot user feedback
Collaborate with peers and management to develop process standards and/or enhancements to prevent the recurrence of defects/bugs
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Participate in troubleshooting sessions with development teams for timely turnaround of critical issues
Understanding quality metrics and implementing measurements to determine test effectiveness and efficiency
Adhering to best practices in analysis & documentation
Requirements:
Minimum of 5 years of experience in Quality engineering, automating test cases, and execution on web-based and desktop applications
Experience in Test Automation tools and CI/CD pipelines
Strong knowledge of at least one programming language
Knowledge of best practices in test automation framework
Strong analytical, problem-solving, critical-thinking skills and keen attention to detail
Ability to work as part of a team and independently when needed
Must be highly motivated and demonstrate interpersonal skills
Understanding of Agile, SDLC (Software Development Lifecycle), and STLC (Software Testing Lifecycle), including end-to-end testing concepts
Knowledge of defect management tools such as Azure DevOps, Jira, Quality Center, or any other defect tool
Effective written and verbal communication skills
Highly organized and able to prioritize and track multiple deliverables and concurrent projects in a fast-paced environment
Nice to have:
Experience in the Commercial Insurance domain is a plus
Knowledge of Duck Creek Platform or equivalent P&C system and associated integrations is a plus
Knowledge of Automation Tools, such as Katalon, Cypress, Selenium, NeoLoad, etc, is a plus
What we offer:
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)