IT Quality Analyst, Citi

Citi

Location:
India, Chennai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Quality Analyst 2 is a developing professional role, responsible for monitoring, assessing, analyzing and evaluating processes and data. The role involves supporting User Acceptance Testing (UAT) initiatives, conducting process monitoring and audits, maintaining quality metrics, and ensuring traceability in project work products. The candidate should have a solid understanding of QA processes within software development and demonstrate strong analytical, problem-solving, and communication skills.

Job Responsibility:

Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach
Conducts a variety of process monitoring, product evaluation and audit assignments
Documents findings and prepares nonconformance reports
Tracks nonconformance items and ensures items are resolved before project moves to production
Creates and maintains testing verification matrices
Gathers, maintains and reports on quality metrics
Verifies traceability in project work products
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
Makes evaluative judgments based on the analysis of factual information
resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided
Exchanges ideas and information in a concise and logical way
recognizes audience diversity
Perform other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

2-3 years Quality Assurance experience preferred
Understanding of QA within Software Development environment
Logical analysis skills and problem solving
Proven ability to work to deadlines
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work under own initiative or as part of a team
Experience in Designing & Executing test cases
Experience in Java/C#, Selenium, Cucumber Automation development.

Nice to have:

Automation
Selenium.

Additional Information:

Job Posted:
June 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Quality Analyst