CrawlJobs Logo

IT Quality Analyst

India, Chennai · Job Posted May 28, 2026
Apply Position
Job Link Share

Job Description

The IT Quality Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Job Responsibility

  • Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
  • Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach
  • Conducts a variety of process monitoring, product evaluation and audit assignments
  • Documents findings and prepares nonconformance reports
  • Tracks nonconformance items and ensures items are resolved before project moves to production
  • Creates and maintains testing verification matrices
  • Gathers, maintains and reports on quality metrics
  • Verifies traceability in project work products
  • Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
  • Makes evaluative judgments based on the analysis of factual information
  • resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
  • Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided
  • Exchanges ideas and information in a concise and logical way
  • recognizes audience diversity
  • Perform other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 3-5 years Quality Assurance experience preferred
  • Understanding of QA within Software Development environment
  • Logical analysis skills and problem solving
  • Proven ability to work to deadlines
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to work under own initiative or as part of a team
  • Experience in Designing & Executing test cases
  • Strong proficiency in Selenium Web Driver with Java (TestNG) and C#
  • Solid understanding of POM (Page Object Model) design pattern with strong analytical and problem-solving skills
  • Experience in integrating tests into CI/CD pipeline, Version control experience with Git
  • Good understanding of Agile/scrum methodologies
  • Very Good functional/product knowledge in Investment domain
  • Bachelor’s/University degree or equivalent experience

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

IT Quality Analyst

8 matching positions

Client specialist - quality analyst

We are seeking talented individuals to join our team in Manila as Quality Analys...
Location
Location
Philippines , Manila; Taguig City
Salary
Salary:
Not provided
accesshealthcare.com Logo
Access Healthcare LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Willing to work at our office in McKinley Hill, Taguig
  • Strong listening skills with attention to detail
  • Minimum 1 year of experience in Healthcare BPO as a Quality Analyst
  • Familiar with revenue cycle management process
  • Knowledge of Healthcare terminology will be added advantage
Job Responsibility
Job Responsibility
  • Listen to recorded and live customer interactions to assess agent performance, adherence to scripts, and compliance with company guidelines
  • Conduct thorough evaluations of calls, chats, and emails based on predefined criteria to measure service quality and identify areas for improvement
  • Provide constructive feedback and coaching to agents based on evaluation results to enhance their skills and performance
  • Generate regular reports on quality metrics, trends, and performance indicators to management, highlighting areas of excellence and opportunities for improvement
  • Collaborate with training teams to develop and deliver training materials and modules based on identified needs and trends
  • Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose solutions to streamline workflows and enhance overall service quality
  • Ensure that agents adhere to regulatory requirements, company policies, and industry standards in all customer interactions
  • Participate in quality improvement initiatives, calibration sessions, and team meetings to foster a culture of continuous improvement and excellence
Read More
Arrow Right

Quality Assurance Analyst

Infosmart Systems, Inc. is looking for Quality Assurance Analysts to work in Fri...
Location
Location
United States , Frisco, Texas and various unanticipated locations in the U.S.
Salary
Salary:
Not provided
infosmartsys.com Logo
InfoSmart Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree or equivalent in Computer Science or related field
  • 6 months experience in the position offered or a related position
  • Experience must include use of the following: Java, J2EE, Eclipse, SQL Server, HP Quality Center, QTP
  • In lieu of Masters a Bachelors or equivalent plus 5 years of experience is acceptable
Read More
Arrow Right

Quality Analyst

The Applications Development Intermediate Programmer Analyst is an intermediate ...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-8 Years of experience
  • Understanding of SDLC and STLC software development and test life cycles
  • Manual Testing - functional, regression, non-functional testing
  • Knowledge of bug-tracking tools such as JIRA
  • Automation Testing using tools like selenium
  • Test case creation and execution
  • Able to write test cases using tools like Zephyr, Test Rail etc
  • Basic SQL Knowledge
  • Bachelor's degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Utilize knowledge of applications development procedures and concepts to identify and define necessary system enhancements
  • Consult with users, clients, and other technology groups on issues and recommend programming solutions
  • Apply fundamental knowledge of programming languages for design specifications
  • Analyze applications to identify vulnerabilities and security issues
  • Conduct testing and debugging
  • Serve as advisor or coach to new or lower level analysts
  • Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
  • Resolve issues by identifying and selecting solutions through acquired technical experience
  • Operate with limited level of direct supervision
  • Exercise independence of judgement and autonomy
  • Fulltime
Read More
Arrow Right

Junior Sales Compensation Data Quality Analyst

Junior Sales Compensation Data Quality Analyst role at Hewlett Packard Enterpris...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic understanding of sales commission tools, systems and practices
  • Good analytical, statistics and problem solving skills
  • Basic understanding of sales commission plans and practices
  • Good written and verbal communication skills
  • Good Excel skills
  • Intermediate level of English
Job Responsibility
Job Responsibility
  • Maintain and execute portions of processes and tools for sales commissions calculation and payment support
  • Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
  • Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
  • Prepare commission and payment reports for review by operational and sales leadership
  • Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
  • Communicate issues to stakeholders
  • Implement specified changes to data, content and systems to improve data quality and operational efficiency
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Sales Compensation Data Quality Analyst

Sales Compensation Data Quality Analyst role at Hewlett Packard Enterprise focus...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic understanding of sales commission tools, systems and practices
  • Good analytical, statistics and problem solving skills
  • 1-2 years of experience in analytics or finance field
  • Good written and verbal communication skills
  • Good Excel skills
  • Intermediate level of English
Job Responsibility
Job Responsibility
  • Maintain and execute portions of processes and tools for sales commissions calculation and payment support
  • Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
  • Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
  • Prepare commission and payment reports for review by operational and sales leadership
  • Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
  • Communicate issues to stakeholders
  • Implement specified changes to data, content and systems to improve data quality and operational efficiency
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Fulltime
Read More
Arrow Right

Junior Sales Compensation Data Quality Analyst

Junior Sales Compensation Data Quality Analyst role at Hewlett Packard Enterpris...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business Management or equivalent
  • Typically 0-2 years experience
  • Good understanding of sales commission plans, tools and systems
  • Good analytical, statistics and problem solving skills
  • Good Excel skills
  • English intermediate level and mastery of local language
Job Responsibility
Job Responsibility
  • Maintain and execute portions of processes and tools for sales commissions calculation and payment support
  • Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
  • Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
  • Prepare commission and payment reports for review by operational and sales leadership
  • Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
  • Communicate issues to stakeholders
  • Implement specified changes to data, content and systems to improve data quality and operational efficiency
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Sales Compensation Data Quality Analyst

Sales Compensation Data Quality Analyst role at Hewlett Packard Enterprise focus...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business Management or equivalent
  • Typically 0-2 years experience
  • Good understanding of sales commission plans, tools and systems
  • Good analytical, statistics and problem solving skills
  • Good Excel skills
  • English intermediate level and mastery of local language
Job Responsibility
Job Responsibility
  • Maintain and execute portions of processes and tools for sales commissions calculation and payment support
  • Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
  • Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
  • Prepare commission and payment reports for review by operational and sales leadership
  • Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
  • Communicate issues to stakeholders
  • Implement specified changes to data, content and systems to improve data quality and operational efficiency
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Senior Quality Analyst

The role focuses on quality engineering and automation strategy for the Global F...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in functional and non-functional software testing
  • 3+ years of experience as Test Automation Lead
  • Expertise in test automation frameworks / tools like Jenkins, Selenium, Cucumber, TestNG, Junit, Cypress
  • Strong programming skills in Java, Python or any other programming or scripting language
  • Expertise in SQL
  • Experience with API testing tools (Postman, RestAssured) and performance testing tools (JMeter, LoadRunner)
  • Expertise in build tools like Maven / Gradle, continuous integration tools like Jenkins, source management tools like Git/GitHub
  • Strong knowledge of Agile, Scrum, and DevOps practices
  • Strong knowledge of functional Test tool (JIRA)
  • Familiarity with cloud-based test execution – AWS, Azure, or GCP
Job Responsibility
Job Responsibility
  • Plan, lead, and execute testing automation strategy for CitiFTP
  • Continuously monitor automation coverage and enhance the existing automation framework to increase the automation coverage
  • Design, Develop, and Implement scalable and maintainable automation frameworks for UI, API, and data validation testing on Big Data/Hadoop platform
  • Collaborate with other testing areas, development teams, product owners, and business partners to integrate automation into the agile SDLC
  • Enhance the efficiency of regression, and end-to-end testing using automation
  • Develop robust test scripts and maintain automation suites to support rapid software releases
  • Improve overall test coverage, defect detection, and release quality through automation
  • Establish and track key QA metrics e.g. defect leakage, test execution efficiency, automation coverage
  • Advocate for best practices in test automation, including code reviews, re-usability and maintainability
  • Drive the adoption of AI/ML-based testing tools and emerging trends in test automation
What we offer
What we offer
  • Global workforce benefits designed to support well-being, growth, and work-life balance
  • Fulltime
Read More
Arrow Right