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Applications are invited for the post of IT Project Support Officer in the University’s IT Department. We are seeking a proactive and detail-oriented IT Project Support Officer to join our IT Department in a new role on a fixed-term basis, while the University undertakes a major project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. This is a fantastic opportunity to contribute to a dynamic team, supporting essential services that impact students and staff across the institution. You’ll be part of a collaborative environment where your expertise will help maintain continuity and drive improvements during this period of transformation.
Job Responsibility:
Provide structured administrative and coordination support to the IT Project Manager for the Student Record System (SRS) replacement and Student Study Services transformation programme
Assist with the smooth day-to-day running of a large, multi-workstream IT project within a complex university environment
Help maintain consistency, transparency, and alignment with agreed project governance processes during a period of organisational change
Take responsibility for all workstreams to ensure the upkeep of all project logs, including actions, risks, issues, and dependencies, ensuring information is accurate and up to date
Act as main administrative support for all workstreams to coordinate the scheduling of project meetings, workshops, and governance meetings / boards
Be responsible for preparing meeting agendas, capturing minutes, and maintaining action logs, including the follow up on agreed actions with stakeholders as required
Be responsible for sharing all best practice and governance artefacts from the wider Project Management Office with all Project Managers, Change Managers and Workstream leads, including training where necessary
Be the Project support link to the wider Project Management Office to ensure any Change Requests follow the correct governance route
Support communication and coordination across project teams, suppliers, and business areas to ensure information flows effectively
Requirements:
An understanding of Project methodologies and Project governance items
Experience in supporting or leading Project work
Have experience in interacting with a wide group of people in a Project environment
Have strong organisation and communication skills
Have proficiency in MS Office, ideally MS Planner and MS Projects but not essential
What we offer:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing