IT Project Support Intern

• Be responsible for the drafting, organizing, and archiving of IT project-related documents, including but not limited to project plans, requirement specifications, and progress reports
• Participate in project-related meetings, accurately record meeting key points, resolutions, and pending tasks
• Assist in maintaining project management tools: update project task status and track progress in Jira
• build and improve the project document library in Confluence
• Cooperate with the team to collect, verify, and summarize project-related information, providing basic data support for project decision-making
• Assist in handling basic document organization work related to telephone systems and call centers, and cooperate with the team to promote the project implementation of relevant modules

• Undergraduate or above in school, with priority given to computer-related majors (such as Computer Science, Network Engineering, Information Management, etc.)
• Fluent in both Chinese and English, with excellent Chinese and English writing skills
• Proficient in drafting and editing Chinese and English project documents and meeting minutes
• Master basic knowledge of network working principles and network architecture, and understand the basics of common network devices and protocols
• Have a preliminary understanding of the basic architecture and work processes of telephone systems and call centers
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Familiar with the use of Jira project management tool
• Understand the Confluence document collaboration platform
• Serious and meticulous in work, with a strong sense of responsibility, and good abilities in information capture and summary
• Possess strong communication and coordination skills as well as team collaboration awareness
• Strong learning ability, passionate about IT project management-related work, and able to withstand a certain degree of work pressure

Candidates with relevant project experience are preferred