IT Project Sr Tech Lead, Control Room Management, Citi

Citi

Location:
United States, Irving

Category:
IT - Administration

Contract Type:
Not provided

Salary:

144480.00 - 216720.00 USD / Year

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Job Description:

The Control Room Management role is part of the Testing Deployment & Environment Management horizontal service of offerings for the Strategic Ledger Transformation program. This is a critical role in coordinating day-to-day execution of technology tasks in support of various program activities such as testing, release management, environment management, production cutovers etc. The Control Room service operates on a ‘follow the sun’ model and is currently 24x5 and is expected to be 24x7 in future.

Job Responsibility:

Leading day-to-day execution of technology WBS tasks required for various program activities
Ensuring Control Room resources are on the same page while managing multiple activities in different environments
Working closely with counterparts in Europe and in India to enable seamless handoff of task-level activities and status
Leading daily checkpoint calls to provide operational level status to program stakeholders
Communicating status emails and notifications to stakeholders regarding planned activities and unplanned events
Facilitating creation of JIRA tickets and Oracle Service Requests to track defects
Facilitating triage meetings for problem resolution as required
Adhering to enterprise standards and policies on release and change management
Understanding and implementing releases during the agreed-upon ‘green-zones’ or maintenance windows
Maintaining artifacts required for various tollgates required by program governance

Requirements:

15 + years experience in technology coordination and/or project management role
Expertise in managing large-scale technology releases and complex environment landscape
Experience with managing releases for Cloud transformation programs on platforms such as Oracle, Microsoft or Amazon
Expertise in Software Lifecycle Management, Waterfall and Agile methodologies
Demonstrated background in technology development and/or testing
Experience with tools such as JIRA, Jenkins, TOSCA, Confluence, Zephyr and MS Project
Strong communication and presentation skills and experience in working with senior leaders
Bachelor’s/University degree or equivalent experience, potentially Master’s degree
Experience with project management methodologies

What we offer:

Generous holiday allowance plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
July 18, 2025

Expiration:
August 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Project Sr Tech Lead, Control Room Management

Citi

Location:United States, Irving

Category:IT - Administration

Contract Type:Not provided