Job Description
The Wealth Technology Project/Program Manager is responsible for the coordinated management of multiple related projects and ongoing Customer centric initiatives within Wealth Tech, primarily focusing on Project Anchor and rest of the Asia Wealth Tech BoW. Accountable for delivering Programs on time, within budget, and within scope. This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a Project or Program, from Initiation to Closure. The Wealth Technology Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Responsible for the quality, scope, timeline, effort (co-related to estimation, CR's, complexity), resources (includes Business, Contractor, Professional Services (Vendors) resources as well as Operations), Develop and execute the overall project plan and analyze project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the Program. Identify and schedule Program & Project/Work stream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs. Stakeholder Management: Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment. Keep management and project sponsors abreast of project developments, set up periodic reviews and prepare relevant documents to communicate progress. Effectively communicate with team members and stakeholders in a timely and clear fashion. Scope Management: Manage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Program Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar. Project Governance: Organize and facilitate portfolio related meetings for Digital team to ensure that overall Metrics are clean for self and the whole team Risk and Issue Management: Manage the overall Program risk profile, track risk aging, work-through escalations, change governance and related issues. Implement the risk mitigation plans. Resolve issues at the project or line level and escalate issues which cannot be resolved in a timely and accurate manner. Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach. Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality and consistency in content. Implement Project & Program communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
