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Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.
Job Responsibility:
Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient
Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing
Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities
Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary
Work with the team and stakeholders to resolve conflicts and promote collaboration
Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity
Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing
Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team
Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations
Continuously evaluate and improve the team's processes and practices, identifying areas for optimization
Promote the adoption of agile best practices and industry standards
Facilitate discussions and experiments to identify and implement innovative solutions
Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density
Use data to identify trends and areas for improvement
Provide regular reports to stakeholders on project progress and team performance
Requirements:
Bachelor's degree in computer science, engineering, or a related field
Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
Proven experience as a Scrum Master in a software development environment
Experience working with distributed teams and stakeholders
Experience in the financial services industry, particularly with supplier finance programs, is a plus
A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe
Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps
Basic understanding of software development technologies and architectures
Experience with continuous integration and continuous delivery (CI/CD) practices
Excellent communication, facilitation, and coaching skills
Strong problem-solving and conflict-resolution abilities
Ability to influence and lead without direct authority
A passion for continuous learning and improvement
Strong interpersonal skills and the ability to work effectively with diverse teams
Nice to have:
Experience in the financial services industry, particularly with supplier finance programs
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