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The Process Quality Assurance (PQA) Team sits within the Technology division as part of the Organization Project Management Office. The IT Project QA Senior Analyst is responsible for reviewing the Technology Book of Work for completion of required documents and their timelines. Documents are scoped and reviewed as they are completed in the Project Tracking System. Continuous improvement of the PQA framework and knowledge sharing with the Project Management Community are key areas of focus.
Job Responsibility:
Identifying key quality and control risks in work efforts that impact application reliability, stability and availability through efficient, effective and accurate control and quality focused inspections
Providing technology managers with ongoing monitoring of the compliance and quality status of their key projects and programs
Collaborating technology teams with quantitative measures as well as qualitative observations and recommendations on major themes and trends related to process adherence
Supporting the annual SDLC standards authoring cycle, ensuring clear communication of changes to standards and tool set is delivered to clients
Contributing to the ongoing enhancement of the team’s toolset, including Database and dashboard solutions
Liaising with specific technology management organization highlighting areas of risk and solutions to mitigate that risk
Requirements:
3-5 years of experience in an IT, project management, or leadership role
Solid technical work experience ideally within a QA process background
Experience in managing processes and influencing stakeholders
Strong communication skills both written and verbal
Fluency in English
Good attention to detail able to identify issues and suggest improvements
Proven experience of coaching and mentoring of team members
Experience of application of process improvement tools and techniques
Ability to resolve issues with stakeholders across functions and organizational levels
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
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