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We’re looking for an experienced IT Project Manager to join a dynamic technology delivery function. This is an exciting opportunity to work closely with business teams to deliver critical technology change programmes, including those driven by new regulatory and operational requirements. You’ll play a key role in shaping and delivering customer-facing technology solutions, taking full ownership across the delivery lifecycle – from initiation and design through build, deployment and implementation.
Job Responsibility:
Leading the delivery of technology improvements across store systems, loyalty platforms and customer propositions, spanning both existing and new channels
Partnering with business stakeholders to understand priorities and translate them into clear outcomes, leading delivery teams through all phases of the delivery lifecycle
Managing a third-party delivery partner, including capacity planning, prioritisation and governance of delivery processes
Building and maintaining strong relationships with business teams, senior stakeholders and external suppliers
Ensuring high-quality, stable solutions are delivered into live service, with a strong focus on operational resilience
Requirements:
Proven experience in an IT Project Manager (or similar) role, with end-to-end delivery experience
Background in retail or customer-focused technology environments (preferred)
Strong ability to influence and lead cross-functional teams
Confident, independent self-starter able to manage priorities in a complex organisation
Excellent communication, stakeholder management and interpersonal skills
Strong project management capability, including planning, control, risk and issue management across the delivery lifecycle
Experience managing third-party and offshore delivery resources
Ability to work under pressure, juggle multiple workstreams and maintain attention to detail
A positive, collaborative and solutions-focused mindset
Hands-on experience using tools such as Jira and Confluence