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Dynamic Yield, by Mastercard is on the lookout for a Professional Services Project Manager with experience interacting with customers, knowledge of technology. As the project manager, you are the bridge between our development, QA and design teams and your (external or internal) customer. The role requires someone who can accurately define the technical scope of development tasks and prioritize any feedback or necessary changes for future development cycles. As the technical scoping expert, you will guide the customer and help ensure maximum satisfaction with Dynamic Yield Professional Services development projects.
Job Responsibility:
Become an expert in the Dynamic Yield development process
Gather all necessary information and technical requirements including design specifications and formulate a clear and concise Statement of Work (SOW) document
Communicate directly with the internal development team on prioritizations for sprint planning
Work closely with Quality Assurance to ensure thorough testing
Partner with the Account Management team and Development teams to ensure constant communication and understanding of capacity, priority and current progress of ongoing projects
Ideate and implement new processes to increase efficiency of internal development workflow
Write documentation, knowledge-based articles, and tutorials to improve the internal understanding of processes
Requirements:
1–5 years of technical project management and client-facing experience
Ability to read and interpret HTML, CSS, and JavaScript code
Proven experience managing web-based development projects
BS in Computer Science or equivalent experience
Excellent time management and organizational skills
Business fluency in English
Demonstrated ability to take ownership, act on client goals, and thrive in a fast-paced technical environment
Strong collaboration skills combined with the ability to work independently
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