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Metlen Group Logo Metlen Group · IT - Administration

IT Project Assistant

Greece, Athens · Job Posted October 05, 2025
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Job Description

IT Project Assistant position in the IT Operations team at METLEN Energy & Metals, responsible for monitoring and coordinating IT projects, collaborating with support teams, communicating with vendors, maintaining documentation, and providing helpdesk support

Job Responsibility

  • Monitor and coordinate IT projects, ensuring adherence to timelines, deliverables, and resource allocation
  • Collaborate with support teams to resolve technical issues and ensure smooth system operations
  • Communicate with external vendors on procurement, contracts, and technical support
  • Prepare and maintain project documentation, performance reports, and IT asset records
  • Provide helpdesk support, handling user requests and escalating incidents where necessary
  • Support onboarding of new employees with IT equipment and access (laptop, email, mobile, etc.)

Requirements

  • Bachelor's degree in Computer Science, Business Administration, or related field
  • Master's degree will be considered a plus
  • +2 years of experience in IT operations
  • Familiarity with project management tools such as MS Project, SharePoint
  • Strong organizational and multitasking skills with the ability to prioritize effectively
  • Excellent verbal and written communication skills
  • Knowledge of ITIL or ISO procedures will be considered an advantage

Nice to have

  • Master's degree
  • Knowledge of ITIL or ISO procedures

What we offer

  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Pension Plan
  • Preferential household electricity plan
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