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IT Programme Manager

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Boots

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Location:
United Kingdom , Nottingham

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The IT Programme Manager role is a key position, responsible for the management of strategic initiatives within a large investment portfolio, supporting the Retail side of our business. This is a great opportunity to work at the heart of the business, delivering technology critical to Boots' performance. We are seeking a candidate with the capability to lead and deliver a large, strategic piece of work, managing multi-functional teams and overseeing Project Managers. Boots is embarking upon a large transformation programme to replace its long-established EPOS system. This involves the delivery of a number of new solutions, the largest of which is a Point of Sale system, to be deployed across all Boots stores in the UK and Republic of Ireland. A Programme Manager is required to deliver this element of the overall technology transformation.

Job Responsibility:

  • End-to-end programme leadership: Create and manage programme plans, resources, budgets, and forecasts
  • ensure delivery meets time, cost, and quality goals
  • Stakeholder engagement: Build strong relationships with senior sponsors (up to exec level), IT leadership, and third‑party partners
  • drive clear communication and stakeholder alignment
  • Risk & issue management: Proactively identify, mitigate, and escalate risks, assumptions, issues, and dependencies
  • Process & quality oversight: Ensure compliance with IT delivery methodologies and governance frameworks
  • promote continuous improvement
  • Team leadership: Structure, motivate, coach, and develop programme teams (including virtual teams)
  • Supplier management: Define resource needs, work collaboratively with partners, and drive service improvements

Requirements:

  • Expert in IT Project Lifecycle, IT Stakeholder Management and Budget Management
  • Competent in IT service management, strategy, solution design/testing, risk control, and vendor management
  • Proven success delivering multiple large-scale IT programmes in corporate environments
  • Strong technical understanding to challenge requirements and designs
  • Significant experience with programme methodologies and leading large multi-location teams

Nice to have:

  • Experience in outsourced environments
  • Expertise in delivery of EPOS solutions in retail stores
  • Certifications such as PMP, Prince2, MSP, PMI, or ITIL
What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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