IT Product Manager Job at Exact Sciences (Warsaw)

Job Description

The Product Manager, Poland is an active thought partner who contributes to shaping the technology demand among the Exact Sciences business community The focus of this role is on Customer Relationship Management (Veeva) and Master Data Management / data analytics.

Job Responsibility

Work with department leads and IT business solutions leadership to analyze existing business processes, systems, and analytical tools to identify pain points and opportunities for system improvements
Quantify projected return on investment, to include quality and efficiency gains to assist in prioritization of projects
Develop detailed documentation, such as gap analyses, business process flow charts, decision tables, features, and business requirements documents to aid in the development and refinement of new analytical tools and processes
Quickly develop a detailed understanding of the data, processes, and systems utilized by the business area
Serve as frontline support in troubleshooting process and systems issues and provide ongoing operational support, as needed
Work to elicit high-level requirements and capture business needs through dialogue with business sponsors
Clearly articulate and document business requirements
Translate business needs into requirements utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy
Maintain project requirements and scope
Support CRM and MDM applications: Review product design documentation to ensure that requirements are correct, unambiguous, and verifiable
Assist in generating use cases/user stories to ensure that all functional requirements are captured
Understand application configuration and clearly articulate how changes are made
Monitor performance after implementation of changes to prevent recurrence of program operating problems and ensure efficiency of operation
Actively participate in unit, system, and user acceptance testing of new and enhanced system functionality. Consult with Subject Matter Experts (SMEs) when needed but will have full ownership of validating new functionality
Evaluate and understand current processes and workflows, and research best practices, end-user needs, and presents option(s) and strategy for implementing changes
Maintain documentation of changes and improved procedures
Proactively provide process improvement recommendations within a quickly evolving company
Proactively resolve customer satisfaction issues
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Work with outside vendors to deliver solutions
monitor and manage vendor relationship and performance
Provide leadership assistance to other analysts by modeling best-practices and approaches and serving as a mentor and coach to more junior colleagues
Support and comply with the company’s Quality Management System policies and procedures

Requirements

Bachelor’s Degree in field as outlined in the essential duties
or completed apprenticeship (Swiss EFZ or equivalent) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree
5+ years of relevant professional experience as outlined in the essential duties
3+ years of experience as a business analyst
Fluent in the English language (reading, writing, and speaking)
Proficient in the use of Microsoft Office programs
Right to work in Poland without sponsorship

Nice to have

5+ years of experience in a life sciences setting supporting the Commercial and Medical functions
3+ years of hands-on Veeva and/or salesforce.com CRM configuration and technical support experience with preference for knowledge of Veeva CRM, Align and Vault
3+ years of hands-on Master Data Management configuration and technical support experience with preference for knowledge of Informatica MDM solution
Demonstrated experience with IT processes including user requirements gathering, project management, incident management, change management, problem management
Experience with reporting tools such as PowerBI or Tableau
Strong preference for Fluency in German

Exact Sciences - All Job Offers

Select Country

IT Product Manager

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

IT Product Manager

It product manager

It Product Manager

IT Product Manager

IT Product Manager

IT Product Manager

IT Product Manager

Senior Manager, Product Manager, Product Studio

Manager, Product Management - Product Manager, Enterprise Developer Platforms

Our AI answers in your language