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IT Process Analyst

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UNOX

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Location:
Italy , Cadoneghe, Padova

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

IT Process Analyst to join the Information Technology Team. Their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces. Leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques.

Job Responsibility:

  • Map, improve and measure information flows across Sales, Service, HR and Marketing processes
  • Define and design the requirements with the stakeholders
  • As project owner, estimate the resources required and set the proper milestones and deadlines
  • Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production
  • Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP)
  • Helpdesk and support the end users
  • Standardize and share knowledge, procedures and best practices among the IT team

Requirements:

  • Degree in Engineering, Computer science, Mathematics or statistic
  • Basic knowledge of REST principles
  • 1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud)
What we offer:
  • Flexible Working Hours
  • Remote Working
  • Work-Life balance initiatives
  • Paid time off & overtime
  • Company canteen
  • Personal and family welfare
  • Health insurance & welfare programs
  • Pension & retirement plans
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • Team building activities

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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