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We are recruiting at HCPC for a forward-thinking IT Platform Engineer ready to make a real impact. You will be, someone who is passionate about innovation, Azure and excited by the possibilities of low-code solutions and thrives in a fast-evolving IT landscape. If you enjoy working with modern automation tools, delivering elegant solutions quickly, and enabling teams to move faster while reducing complexity, we would love to hear from you.
Job Responsibility:
Act as the technical authority in supporting HCPC's transition towards platform-centric IT solutions
Support DevOps practices while working closely with developers to support and implement low-code solutions
Take full ownership of systems assigned, ensuring they are kept up to date, supported, secured, and aligned with organizational objectives
Liaise effectively with departments such as Procurement, Finance, and Business Change to complete administrative tasks related to system maintenance, support renewals, licensing and compliance
Ensure non-functional requirements (e.g., performance, scalability, resilience, monitoring, security, maintainability) are clearly defined, documented, and met for all technical changes and implementations across the organisation
Collaborate proactively with the Solutions Architect or 3rd party Vendors to drive forward all technical deliverables, ensuring clarity, alignment with architectural standards, and timely completion
Attend backlog prioritization and planning meetings, contributing technical insights and best practice recommendations
Deliver 3rd and 4th line support for platform infrastructure (network, servers, databases, cloud services)
Maintain clear and regular updates on task tracking platforms
Responsible for presenting RFCs in CAB meetings, clearly articulating changes, justifications, and impacts, and ensuring all associated documentation and approvals are in place
Requirements:
Ability to confidently communicate in meetings and articulate IT non-functional requirements (NFRs) in prioritisation meetings, highlighting their value and impact to stakeholders
Must be confident in estimating the effort and time required to deliver NFRs to support effective planning and decision-making
Solid working knowledge of Microsoft Azure services, including Web Apps, App Services, Azure Site Recovery, Log Analytics, and Azure API Management
Strong understanding of systems integration and a keen interest in APIs
Confident working with API documentation and collaborating with technical teams
Hands-on experience with Microsoft Identity and Access Management tools such as Azure AD, Azure AD Connect, Conditional Access, SAML, and Active Directory Domain Services
Proven ability to configure and manage Azure cloud monitoring tools
Track record of contributing to major projects and working effectively with third-party vendors and partners
3rd and 4th line support experience for platform infrastructure (network, servers, databases, cloud services)
A Bachelor's Degree in Computer Science, Information Technology, or related degree
or 5+ years of related experience depending upon level
Nice to have:
Exposure to platforms such as dynamics CRM and Business Central would be an advantage but not essential