This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The PACS Administrator job family orchestrates a complex set of functions to achieve successful imaging informatics through infrastructure/technical planning, implementation and support activities for medical imaging and PACS applications. This includes managing user accounts, maintaining system security, performing backups, and troubleshooting hardware and software issues. The ideal candidate will have a strong understanding of PACS systems and a proven track record of success in a healthcare IT environment. These individuals have a foot in two worlds: clinical healthcare and information technology. To be successful, PACS Administrators work closely with IT support teams to ensure seamless and quality IT support for CommonSpirit customers and alignment with CommonSpirits IT standards, controls and governance. PACS administrators should be able to communicate clearly with highly technical personnel, while understanding the diagnostic process of the imaging department staff and radiologist or cardiologist.
Job Responsibility:
Oversee the complete administration of Picture Archiving and Communication System (PACS) and related medical imaging applications infrastructure
Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components
Contribute to the resolution and documentation of major incidents and outages to our production environment
Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system
Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data
Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems
Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports
Maintains an up-to-date understanding and working knowledge of the processes involved
Responds appropriately to requests and concerns from users or others affected by the systems
Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications
Provide user training and technical support for PACS-related applications and activities
Implement and enforce data security protocols to safeguard patient information within the PACS and associated medical imaging applications
Work with the cyber security team do Implement and validate robust data security measures to safeguard patient information stored within the PACS
Interface with IT teams to integrate PACS seamlessly with other healthcare information systems and technologies
Stay abreast of industry trends and emerging technologies to enhance and upgrade PACS capabilities
Generate and maintain comprehensive documentation related to PACS configuration, procedures, and protocols
Lead the planning and execution of PACS upgrades, migrations, and expansions
Covers call and meet all SLAs
Requirements:
100% onsite position
Bachelor’s degree or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology
3+ years of experience in PACS administration including hands-on involvement in system implementation and optimization
Proficiency in PACS software and hardware technologies, with a deep understanding of medical imaging workflows and terminology
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
In-depth knowledge of data security regulations and compliance standards in healthcare
Strong analytical and problem-solving abilities to address complex PACS challenges
Leadership skills to guide a team and coordinate PACS-related activities
Detail-oriented with excellent organizational skills
Continuous learning mindset to stay current with advancements in the PACS field
Must live within one hour of one of the facilities that the employee supports
What we offer:
medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings