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The PACS Administrator job family orchestrates a complex set of functions to achieve successful imaging informatics through infrastructure/technical planning, implementation and support activities for medical imaging and PACS applications. This includes managing user accounts, maintaining system security, performing backups, and troubleshooting hardware and software issues. The ideal candidate will have a strong understanding of PACS systems and a proven track record of success in a healthcare IT environment. These individuals have a foot in two worlds: clinical healthcare and information technology. To be successful, PACS Administrators work closely with IT support teams to ensure seamless and quality IT support for CommonSpirit customers and alignment with CommonSpirits IT standards, controls and governance. PACS administrators should be able to communicate clearly with highly technical personnel, while understanding the diagnostic process of the imaging department staff and radiologist or cardiologist. As an IT PACS Sr. Systems Administrator, you will be a lead technical expert, responsible for advanced management, maintenance, troubleshooting, and optimization of our PACS and enterprise imaging infrastructure. Every day you will oversee system health, implement complex configurations, manage data migration, resolve critical issues, ensure security/compliance, and mentor junior staff, collaborating with imaging departments. To be successful, you will possess deep PACS architecture expertise, extensive experience with database management, virtualization, storage, and networking in healthcare imaging.
Job Responsibility:
Oversee the complete administration of Picture Archiving and Communication System (PACS)and related medical imaging applications infrastructure
Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components
Facilitates the resolution and documentation of major incidents and outages to our production environment
Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system
Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data
Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems
Implements process changes, collects data, and makes recommendations to expedite workflow
Monitors systems, interfaces, and integration pieces to include daily QC reports
Maintains an up-to-date understanding and working knowledge of the processes involved
Responds appropriately to requests and concerns from users or others affected by the systems
Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications
Provide expert-level technical support and mentorship to junior PACS administrators, addressing complex issues and guiding professional development
Implement and enforce data security protocols to safeguard patient information within the PACS and associated medical imaging applications
Work with the cyber security team do Implement and validate robust data security measures to safeguard patient information stored within the PACS
Interface with IT teams to integrate PACS seamlessly with other healthcare information systems and technologies
Stay abreast of industry trends and emerging technologies to enhance and upgrade PACS capabilities
Develop and maintain comprehensive documentation, including policies, procedures, and best practices, related to PACS administration
Lead the planning and execution of PACS upgrades, migrations, and expansions
Covers call and meet all SLAs
Requirements:
Bachelors Other or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology, upon hire
7+ years of experience in PACS Administration including hands-on involvement in system implementation and optimization
In-depth knowledge of data security regulations and compliance standards in healthcare
Must live within one hour of one of the facilities that the employee supports
What we offer:
medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings