IT Operations Technician Job at Augusta Hitech Soft Solutions (Berkshire/ Central London)

Job Description

We are seeking an experienced IT Operations Technician with CI/CD and DevOps expertise to deliver consulting and operational services to enterprise end clients. The role focuses on designing, implementing, and operating automated delivery pipelines, infrastructure, and operational tooling to enable reliable, secure, and scalable software delivery. The successful candidate will work closely with development, security, and operations teams, contributing to high-quality service delivery and continuous improvement across environments.

Job Responsibility

Design, implement, and maintain automated CI/CD pipelines to streamline build, test, and deployment processes
Reduce manual intervention and errors while accelerating development and release cycles
Develop and manage infrastructure using Infrastructure as Code principles
Ensure environments are consistent, repeatable, scalable, and compliant
Implement and manage monitoring, alerting, and logging solutions to track system health, performance, and availability
Enable proactive incident detection, root cause analysis, and optimisation
Embed security controls into the development and deployment lifecycle
Implement vulnerability scanning, security automation, and compliance enforcement aligned with organisational and regulatory standards
Automate and oversee application deployments across multiple environments
Ensure minimal downtime, smooth transitions, and rollback strategies where required
Identify, diagnose, and resolve issues across CI/CD pipelines, infrastructure, and applications
Provide timely resolution to incidents and contribute to problem management activities
Analyse system and application performance
Identify bottlenecks and implement improvements to enhance scalability and reliability
Act as a bridge between development, operations, and security teams
Promote DevOps best practices and a culture of shared ownership and continuous learning
Produce and maintain clear documentation covering processes, configurations, pipelines, and infrastructure
Support knowledge transfer and long-term maintainability
Continuously assess and improve delivery and operational processes
Identify opportunities to optimise efficiency, quality, and cost

Requirements

Strong experience in CI/CD pipeline design and automation
Hands-on experience with Infrastructure as Code tools (e.g. Terraform, ARM, CloudFormation, etc.)
Experience with monitoring and logging platforms
Solid understanding of DevOps and DevSecOps practices
Strong troubleshooting and problem-solving skills
Experience working in client-facing or consulting environments
Ability to work across on-site and remote delivery models
2 to 3 Years of experience

Nice to have

Cloud platform experience (Azure, AWS, or GCP)
Containerisation and orchestration (Docker, Kubernetes)
Scripting and automation (PowerShell, Bash, Python, etc.)
Knowledge of IT service management practices (ITIL)

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