IT Operations Specialist Job at Onward Search (Plano)

Senior Design & Research Operations Specialist

We are seeking a Senior Design & Research Operations Specialist to help us scale...

Location

Canada; United States , Toronto; Calgary; Vancouver

Salary:

126200.00 - 170800.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

5+ years of experience in design, research, or product operations
Strong organizational, communication, and program-management skills
Comfort navigating ambiguity and bringing structure to complex systems
Proficiency with design and research tools (Figma, Miro, Maze, Pendo)
Experience maintaining process documentation and operational metrics
A pragmatic, collaborative approach to problem-solving and continuous improvement
Experience working in fast-paced, iterative product development environments
Deep understanding of good user experience, IA, and visual design
Demonstrate a keen interest in improving your craft by using AI

Job Responsibility

Lead the operational foundation for Design & Research, managing tools, systems, and budgets
Shape and maintain the rhythms and rituals that connect our teams within Design and within the organization
Coordinate research operations by managing participant recruitment, scheduling, incentives, and insights management
Develop and maintain shared documentation and guidelines that strengthen collaboration between Design, Research, Product, and Engineering
Identify and implement process improvements that increase clarity, reduce friction, and enable faster, more informed decisions
Design and evolve onboarding programs that help new designers and researchers ramp quickly
Track and report on key operational metrics including team health, delivery velocity, and efficiency
Partner with Design & Research leadership to align on operational vision, priorities, and long-term goals
Support the evaluation and rollout of new tools and vendors
Contribute to building a collaborative, high-performing culture

What we offer

Top-tier health benefits, dental, and vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Senior Product Operations Specialist

Senior Product Operations Specialist to join our team and play a critical role i...

Location

United States , Nashville

Salary:

76000.00 - 95000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in product operations, data operations, or process optimization, ideally within the background screening industry or a closely related field
Deep understanding of the U.S. Judicial System's processes, including court data, public records, and data sources relevant to background checks
Proven track record of analyzing, tracking, and improving data quality and integrity within complex data ecosystems
Experience working cross-functionally with Product Management, Engineering, Compliance, and Operations teams
Team-oriented mindset, with a focus on shared success and continuous improvement

Job Responsibility

Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability
Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources
Leverage industry knowledge to optimize workflows related to court data, public records, and other screening data sources
Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities
Proactively identify gaps in data processes, propose solutions, and drive implementation

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

People Operations Specialist

We are looking for a People Operations Specialist to join our People team in Ban...

Location

India , Bangalore

Salary:

Not provided

Firebolt

Expiration Date

Until further notice

Requirements

2–5+ years of experience in HR Operations, HR Coordination, or a similar people-operations role
Hands-on experience with HRIS, expense tools, or people-admin systems (e.g., Expensify, Mesh) is a strong advantage
Strong attention to detail, data accuracy, and process execution
Excellent organizational skills with the ability to juggle multiple priorities
Clear communication skills and a service-oriented mindset
Bachelor’s degree in Human Resources, Business Administration, or a related field

Job Responsibility

Manage day-to-day HR operational systems including Expensify, Mesh, and other People/Finance tools
Support accurate and timely processing of employee expenses, reimbursements, and approvals
Partner with Finance, IT, and Talent teams to ensure employee data is captured, updated, and maintained across HR systems
Assist with onboarding logistics, documentation collection, and system setup activities for new hires
Help drive process improvements across HR operations, identifying gaps and recommending more efficient workflows
Maintain HR reports, dashboards, and compliance-related documentation
Provide support for audits, data pulls, and periodic governance checks
Serve as a point of contact for employees for operational HR queries and troubleshooting
Coordinate with external vendors as needed to support HR tools or services

Growth Operations Specialist

We’re looking for a results-driven Growth Operations Specialist to serve as the ...

Location

United States of America

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment
Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning
Deep knowledge of HubSpot CRM, integrations, and workflow automation
exposure to HubSpot Operations Hub preferred
Proficiency in data visualization and dashboarding
Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards
Strong communication, analytical, and problem-solving skills with an eye for scalable systems
Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations
Strong understanding of revenue modeling, pricing, and forecasting rigor
Ability to work autonomously in a highly remote, asynchronous organization with global teams

Job Responsibility

Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes — from lead flow to forecasting and pipeline management
Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.)
Build and maintain scalable dashboards and reports in HubSpot and BI tools
Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals
Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs
Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity
Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting
Partner with Finance on revenue planning, reconciliation, and operational reporting
Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health
Ensure adoption of GTM processes through documentation, enablement, and recurring training

What we offer

Remote work with flexible working hours
Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Growth Operations Specialist

We’re looking for a results-driven Growth Operations Specialist to serve as the ...

Location

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment
Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning
Deep knowledge of HubSpot CRM, integrations, and workflow automation
exposure to HubSpot Operations Hub preferred
Proficiency in data visualization and dashboarding
Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards
Strong communication, analytical, and problem-solving skills with an eye for scalable systems
Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations
Strong understanding of revenue modeling, pricing, and forecasting rigor
Experience supporting professional services or consulting sales motions (preferred)

Job Responsibility

Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes — from lead flow to forecasting and pipeline management
Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.)
Build and maintain scalable dashboards and reports in HubSpot and BI tools
Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals
Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs
Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity
Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting
Partner with Finance on revenue planning, reconciliation, and operational reporting
Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health
Ensure adoption of GTM processes through documentation, enablement, and recurring training

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Growth Operations Specialist

We’re looking for a results-driven Growth Operations Specialist to serve as the ...

Location

Mexico

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment
Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning
Deep knowledge of HubSpot CRM, integrations, and workflow automation
exposure to HubSpot Operations Hub preferred
Proficiency in data visualization and dashboarding
Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards
Strong communication, analytical, and problem-solving skills with an eye for scalable systems
Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations
Strong understanding of revenue modeling, pricing, and forecasting rigor
Ability to work autonomously in a highly remote, asynchronous organization with global teams

Job Responsibility

Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes — from lead flow to forecasting and pipeline management
Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.)
Build and maintain scalable dashboards and reports in HubSpot and BI tools
Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals
Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs
Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity
Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting
Partner with Finance on revenue planning, reconciliation, and operational reporting
Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health
Ensure adoption of GTM processes through documentation, enablement, and recurring training

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Procurement Operations Specialist

Join a dynamic, global technology leader! We are seeking a talented Procurement ...

Location

Ireland , Dublin

Salary:

40000.00 - 45000.00 EUR / Year

SRG

Expiration Date

Until further notice

Requirements

2 years + of procurement operations and analytical work experience, preferably some of which has been gained in a Multinational environment or an IT / Software organisation
Understanding of related finance / financial accounting (AP-AR)
Excellent customer service skills & a collaborative, team focused attitude
Demonstrated proficiency in any Procurement & Business Support Tools such as Oracle, SAP, Microsoft Excel, Google G-Suite, Google Sheets, Concur / Forma, ServiceNow, Alteryx, etc.
Strong problem-solving and troubleshooting skills
Ability to thrive in a fast-paced environment

Job Responsibility

Purchase Order (PO) Processing, Vendor Account maintenance, 3rd party compliance checking, some travel & expense support, resolving tickets via ServiceNow
Manage end-to-end procurement tasks, including NDAs, RFPs, TPRAs and contracts
Collaborate with cross-functional teams to facilitate supplier onboarding, ensuring compliance and efficiency
Review and reconcile Purchasing card requests, audit expenses and manage credit card maintenance for financial accuracy
Support procurement, travel, and expense processes during employee onboarding and exits
Involvement in Procurement Transformation Projects with the rest of the global team to identify opportunities for process improvement and utilization of automated tools and systems in procurement processes

Fulltime

People Operations Specialist

You’ll be the backbone of the People Team. You’ll own the operations of hiring, ...

Location

Portugal , Lisbon

Salary:

Not provided

Powerdot

Expiration Date

Until further notice

Requirements

Minimum 3-5 years of HR operations / People operations experience, preferably in a multi-country environment
Solid expertise in compensation & benefits, payroll administration, and salary-structure management
Experience with HRIS/data platforms, strong analytical skills and proficiency in Excel/Google Sheets
Knowledge of labour laws, employment regulations and compliance (preferably across Europe)
Excellent organisational skills, able to manage multiple priorities and stakeholders
Strong problem-solving mindset: you see “how processes could be better” and you act
Fluent in English

Job Responsibility

Manage employment contracts, renewals and for new hires ensure documentation is complete and accurate
Coordinate with hiring managers and Recruiting for start dates and enrolments
Maintain HRIS data for joiners and ensure new-hire workflows and systems are correctly set up
Drive improvements/automation in onboarding and contract administration
Act as point‐of‐contact for the payroll team
ensure timely, accurate payroll support
Administer and track monthly bonuses, commissions and incentive programmes
Maintain salary ranges, job levels, benefits (healthcare, mobility, leave policies), and support budget tracking
Analyse compensation data and provide reports to enable decision-making by leadership
Answer employee queries about payroll, benefits, salary, claims, and partner with Finance as needed

What we offer

Private health insurance coverage
Gym membership to help you stay active
Flexible working hours: you own your time
Annual offsite where we celebrate the year’s achievements and spend quality time together
Regular team-building events with your local teammates
English Training as English is our language used to connect with all markets and teams
Free office snacks and unlimited coffee & Meal allowance for every worked day
Special discounts for charging your electric vehicle

IT Operations Specialist

Onward Search

Location:
United States , Plano

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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Job Posted:
March 21, 2026