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As an IT Operations Specialist at Bolt, you will drive the enhancement of our IT infrastructure, focusing on automation, efficiency, and security. Your primary responsibilities include managing our MacOS fleet via MDM, ensuring smooth operations, and supporting the growing technological needs of our team.
Job Responsibility:
Manage and secure the MacOS fleet using MDM tools, ensuring proper onboarding, configuration, and compliance
Oversee hardware lifecycle management, including procurement, deployment, inventory, and troubleshooting
Implement and monitor IT security controls in collaboration with IAM and InfoSec teams
Install, maintain, and support Zoom Rooms and AV systems for meetings and large events
Develop automation scripts and manage software updates to improve efficiency and system reliability
Provide responsive technical support and maintain internal documentation and knowledge bases
Requirements:
Hands-on experience with MDM platforms (Jamf, Kandji, or similar) and MacOS device management
Proven experience supporting end users in a corporate IT environment
Understanding of IT security fundamentals, including encryption, access control, and compliance
Proficiency in basic scripting for automation (Bash preferred
Python a plus)
Experience managing hardware lifecycles, vendor relationships, and troubleshooting
Experience with Zoom Rooms and AV systems management