IT Operations Specialist Job at Onward Search (Plano)

IT Operations Specialist

Would you like to be part of an international, dynamic and exciting environment ...

Location

France , Bidart

Salary:

Not provided

SOPHiA GENETICS

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science (or equivalent)
Experience in System Administration desirable
PowerShell, Bash/Shell, Python Scripting desirable
Knowledge of Microsoft 365 & Apple environments
Analytical & problem-solving skills
Effective communication skills for interaction with diverse stakeholders across multiple departments
Fluent in English mandatory, French is a plus

Job Responsibility

Monitoring the internal helpdesk, responding to employee’s IT requests, triage and categorization
Configuring role-based access control (RBAC), user accounts and access permissions
Contributing on a regular basis to Information Security & Network Operations
MDM (JAMF/Intune) configuration and asset automation
Systems administration (Azure Cloud) and automation, including scripting innovative solutions
Support architects in making informed decisions to keep the company's IT infrastructure competitive and aligned with industry advancements

Fulltime

IT Operations Specialist

We are seeking a skilled IT Operations Specialist to support and maintain enterp...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced IT operations professional with strong hands-on exposure to telecom billing systems, particularly Amdocs Ensemble or Enabler
Confident in working with Billing, Accounts Receivable, and Rating applications in a production environment
Proficient in Oracle SQL and PL/SQL for data analysis and issue resolution
Comfortable administering Linux/Unix systems, including shell scripting and Perl
Experienced in using IT service management tools such as ITSM or Remedy
A clear communicator with strong analytical and problem-solving capabilities, able to work collaboratively across teams

Job Responsibility

Execute and monitor bill cycle runs, ensuring accuracy and timely completion
Identify, analyse, and resolve issues arising during billing, rating, and re-rating of CDRs
Manage incident tickets and work orders across multiple departments, supporting rapid service recovery
Perform corrective actions on erroneous data through controlled manual interventions and approved workarounds
Contribute to proactive error prevention by identifying recurring issues and supporting continuous improvement initiatives
Provide L2 application operations support, maintaining stability of production environments
Collaborate with stakeholders and vendors across the IT lifecycle, including incident, problem, change, and release management

What we offer

Exposure to large-scale, mission-critical billing platforms supporting global telecom operations
Opportunities to collaborate with diverse, international teams across VOIS locations
A role that balances operational responsibility with continuous learning and process improvement
An inclusive environment that supports professional growth, skill development, and long-term career progression

Fulltime

IT Operations Specialist

We are seeking an IT Operations Specialist to support our client, a leading comp...

Location

United States , Plano

Salary:

35.00 - 36.00 USD / Hour

Onward Search

Expiration Date

Until further notice

Requirements

Fundamental knowledge of data center infrastructure such as servers, storage, and cabling
Basic ability to interpret technical documents, quotes, and bills of materials
Prior experience with shipping, receiving, and asset management in a technical environment
Strong organizational skills, attention to detail, and ability to work independently
Effective verbal and written communication skills and responsiveness to on-demand assignments

Job Responsibility

Manage physical hardware logistics, including shipping, receiving, and inventory control, ensuring accuracy and proper handling
Conduct inspections of incoming equipment, verify details against purchase documentation, and process returns efficiently
Maintain precise records of asset tracking and inventory, updating configurations and diagrams as needed
Identify and escalate any discrepancies or issues with hardware or shipments to the appropriate teams
Keep thorough operational documentation and ensure compliance with facility policies and procedures

What we offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Program
Commuter Benefit
eLearning and Ongoing Training
Education Reimbursement

Fulltime

IT Operations Specialist

Join us on our mission to scale intelligence to serve humanity. We’re training a...

Location

United Kingdom , London

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

Strong Mac, Google Workspace, and Slack support experience
Strong Okta knowledge (preferably Okta Certified Professional/Administrator)
Experience with scripting languages (e.g., Python, PowerShell)
Knowledge of cybersecurity best practices and data protection regulations (e.g., GDPR)
Experienced with supporting Google Meet, Crestron, room schedulers
Solid understanding of networking concepts, internet tooling (wifi, routers, switches)
Organized, thoughtful, and eager to support and help train customers
Clear communicator, interested in creating processes to improve overall operational efficiency

Job Responsibility

Be the primary support point of contact for the UK Cohere office
Provide first response for all IT support requests for all Cohere employees globally during your shift
Identify, troubleshoot, and resolve hardware and software problems
Provide employee training on our tools and systems (Google Workspace, Slack, Notion etc.)
Work in tandem with our People Ops team to help onboard and offboard employees seamlessly
Order and track laptop shipments globally, going to all new hires
Oversee our in-office networking and AV requirements, and continually work to improve and optimize our current setup
Assist with cycle counts, purchasing, and maintaining inventory of IT equipment for local and remote employees globally
Document and update IT procedures and SOPs as required
Provide 1st level support to the office's wifi networks (routers/switches, WAPs)

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days)

Fulltime

IT Operations Specialist

As an IT Operations Specialist at Bolt, you will drive the enhancement of our IT...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

Hands-on experience with MDM platforms (Jamf, Kandji, or similar) and MacOS device management
Proven experience supporting end users in a corporate IT environment
Understanding of IT security fundamentals, including encryption, access control, and compliance
Proficiency in basic scripting for automation (Bash preferred
Python a plus)
Experience managing hardware lifecycles, vendor relationships, and troubleshooting
Experience with Zoom Rooms and AV systems management

Job Responsibility

Manage and secure the MacOS fleet using MDM tools, ensuring proper onboarding, configuration, and compliance
Oversee hardware lifecycle management, including procurement, deployment, inventory, and troubleshooting
Implement and monitor IT security controls in collaboration with IAM and InfoSec teams
Install, maintain, and support Zoom Rooms and AV systems for meetings and large events
Develop automation scripts and manage software updates to improve efficiency and system reliability
Provide responsive technical support and maintain internal documentation and knowledge bases

What we offer

Rewarding salary and stock options
Wellness perks for physical and mental health
1-month paid sabbatical after 5 years
Annual company events and team gatherings

IT Operations Specialist

We are looking for an IT Operations Specialist who is proactive, resourceful, an...

Location

United States , San Francisco

Salary:

97400.00 - 129100.00 USD / Year

ProductBoard

Expiration Date

Until further notice

Requirements

Experience in IT Operations, Desktop Support, or Helpdesk roles
Comfortable working independently and taking ownership of your responsibilities
Familiar with macOS and iOS environments
Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration
Basic networking knowledge (LAN, Wi-Fi, VPN)
Strong communication skills and a helpful, customer-first attitude
Organized and reliable, with solid time and task management
Interest in leveraging automation, modern IT tools, or AI-driven workflows to improve efficiency and employee experience

Job Responsibility

Purchase, track, and deploy laptops, peripherals, and IT/AV equipment
Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members
Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment)
Process employee support tickets related to devices, access, connectivity, and SaaS tools
Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.)
Be the process owner for onboarding and offboarding
Write internal documentation and help improve operational workflows
Support office infrastructure such as Wi-Fi, printers, and shared devices
Maintain a clear and accurate IT asset inventory
Work closely with Office Management, People Ops, Security, and Workplace teams

What we offer

competitive equity awards and benefits

Fulltime

IT Operations Specialist

As Alan scales internationally (700+ employees, 100+ healthcare professionals, 5...

Location

France , Paris

Salary:

Not provided

Alan

Expiration Date

Until further notice

Requirements

3-5+ years infrastructure experience: Network (VPN, office connectivity), device management at scale (MDM), cloud basics (AWS/Azure/GCP)
Security & compliance: Hands-on with ISO 27001 or SOC 2, vulnerability management, incident response
Automation-first mindset: Good judgment on when to automate vs. manual process
Operational maturity: Oncall/production systems experience, vendor/budget management
End-to-end project ownership: Scope initiatives, communicate proactively, handle blockers autonomously, deliver results, iterate post-launch
Strong ownership: Takes responsibility, learns from incidents, works autonomously
Cross-team collaboration: Partners effectively with Security, Engineering,Finance, Workplace and Business teams
explains technical concepts clearly
Pragmatic judgment: Balances "perfect" vs. "good enough," makes decisions with incomplete information
Mentorship: Documents systems, shares knowledge, reduces team dependencies

Job Responsibility

Manage network infrastructure, device security, and compliance
Reduce operational toil through automation
Work autonomously within the IT Community
Collaborate with Security and internal tooling teams
Ensure infrastructure scales without scaling manual work
Join IT oncall rotation covering all IT questions
Answer effectively the vast majority of questions, and offer long-term solutions to identified problems
Own Infrastructure & Security workstream
Lead security & compliance initiatives (ISO 27001, device security, access control)
Reduce bus factor through documentation and knowledge sharing

What we offer

Fair rewards. Generous equity packages complement your base salary, for permanent contracts only
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones
Flexible vacation policy and flexible working hours
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only)
Transport. Country-specific commuter benefits
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises
Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential
Parental leave. Extended parental leave for all new parents, for permanent contracts only

Fulltime

IT Operations Specialist

Figma is hiring for a full time IT Operations role based in Singapore to join th...

Location

Singapore , Singapore

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

2+ years experience in IT Support roles demonstrating strong troubleshooting and problem-solving skills, ability to effortlessly pivot, and ability to prioritize high demands
Experience troubleshooting macOS Hardware and Software
Familiarity managing SaaS applications such as Okta, Google Workspace, Jamf, Slack, FreshService, Zoom and Zoom Rooms
Motivation to take on high-level tasks and tinker with complex issues
An ability to evaluate, design and implement new processes as well as improve existing processes
A customer service oriented mindset that loves working with others and willing to go the extra mile to help Figmates

Job Responsibility

Be the point of contact for all things IT in APAC
Provide an amazing experience supporting a Mac Environment locally in Singapore and globally
Triage tickets and help resolve day-to-day IT issues
Support our onboarding efforts to ensure new hires have minimal issues getting set up on their first day
Work on innovative automations to streamline processes and create more bandwidth
Assist with Asset Management and device refreshes in APAC for laptops and peripherals
Develop creative solutions for new IT problems that arise

Fulltime

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