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IT Operations Specialist

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Alan

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Location:
France , Paris

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Alan scales internationally (700+ employees, 100+ healthcare professionals, 5+ countries), we need an IT Operations Specialist to manage network infrastructure, device security, and compliance while reducing operational toil through automation. You'll work autonomously within the IT Community, while collaborating with Security and internal tooling teams to ensure our infrastructure scales without scaling manual work.

Job Responsibility:

  • Manage network infrastructure, device security, and compliance
  • Reduce operational toil through automation
  • Work autonomously within the IT Community
  • Collaborate with Security and internal tooling teams
  • Ensure infrastructure scales without scaling manual work
  • Join IT oncall rotation covering all IT questions
  • Answer effectively the vast majority of questions, and offer long-term solutions to identified problems
  • Own Infrastructure & Security workstream
  • Lead security & compliance initiatives (ISO 27001, device security, access control)
  • Reduce bus factor through documentation and knowledge sharing
  • Support international expansion
  • Deliver measurable infrastructure toil reduction
  • Achieve 100% device compliance (MDM, EDR, FileVault)
  • Build strong cross-functional partnerships (Security, Engineering, Health, Workplace)
  • Ship automation projects (network configs, compliance checks, self-service tools)
  • Scale infrastructure seamlessly with company growth
  • Mentor IT team on infrastructure/security
  • Lead major projects end-to-end (office expansions, security architecture, compliance)

Requirements:

  • 3-5+ years infrastructure experience: Network (VPN, office connectivity), device management at scale (MDM), cloud basics (AWS/Azure/GCP)
  • Security & compliance: Hands-on with ISO 27001 or SOC 2, vulnerability management, incident response
  • Automation-first mindset: Good judgment on when to automate vs. manual process
  • Operational maturity: Oncall/production systems experience, vendor/budget management
  • End-to-end project ownership: Scope initiatives, communicate proactively, handle blockers autonomously, deliver results, iterate post-launch
  • Strong ownership: Takes responsibility, learns from incidents, works autonomously
  • Cross-team collaboration: Partners effectively with Security, Engineering,Finance, Workplace and Business teams
  • explains technical concepts clearly
  • Pragmatic judgment: Balances "perfect" vs. "good enough," makes decisions with incomplete information
  • Mentorship: Documents systems, shares knowledge, reduces team dependencies
  • Adaptability: Thrives with ambiguity, growth mindset

Nice to have:

  • Network specialist depth (routing, subnetting, enterprise architecture)
  • Experience with international offices and multi-country complexity
  • Zero Trust or modern VPN implementation (Cloudflare WARP, Zscaler, etc.)
  • Coding beyond basic automation (Python, advanced IaC)
  • Experience scaling infrastructure from 100 → 500+ employees
  • Languages: Fluent French & English
What we offer:
  • Fair rewards. Generous equity packages complement your base salary, for permanent contracts only
  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship
  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones
  • Flexible vacation policy and flexible working hours
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only)
  • Transport. Country-specific commuter benefits
  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises
  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential
  • Parental leave. Extended parental leave for all new parents, for permanent contracts only

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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