IT Operations Manager Job at Microsoft Corporation (Atlanta)

It Operations Manager

We are partnering with a leading UK technology solutions provider that has built...

Location

United Kingdom , Manchester

Salary:

65000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

Proven experience in IT Management with a strong background leading technology teams and business-critical IT functions
Experience developing and delivering IT strategies that support organisational growth and operational excellence
Strong understanding of IT infrastructure, cloud platforms, business systems, networking, and enterprise technologies
Demonstrable experience managing IT budgets, suppliers, outsourced service providers, and commercial technology partnerships
Strong knowledge of cybersecurity, data protection, governance, and compliance frameworks
Experience delivering complex IT projects and transformation initiatives
Excellent stakeholder management skills with the ability to influence and communicate across all levels of the business
Strong leadership capabilities with experience developing high-performing teams
Commercially minded with strong negotiation and vendor management skills
Ability to balance strategic planning with hands-on operational leadership

Job Responsibility

Define and execute the organisation's IT strategy, ensuring alignment with wider business objectives and future growth plans
Oversee the performance, availability, and continuous improvement of business-critical infrastructure, systems, and applications
Lead, mentor, and develop an internal IT team while managing relationships with outsourced service providers and technology partners
Manage the IT budget, ensuring cost-effective technology investments and optimisation of operational expenditure
Deliver IT projects from inception through to completion, ensuring successful outcomes within agreed timescales and budgets
Drive technology innovation by identifying and implementing new tools, platforms, and processes that enhance business operations
Maintain responsibility for IT security, compliance, governance, and risk management across the organisation
Manage vendor relationships, service reviews, supplier performance, and contract negotiations
Oversee software licensing, asset management, renewals, and cost optimisation across the technology estate
Coordinate third-party support providers and ensure incidents and service requests are resolved efficiently

What we offer

Salary up to £65,000 depending on experience
Hybrid and flexible working arrangements
25 days holiday plus bank holidays, increasing with service
Private healthcare package
Healthcare cash plan
Company pension scheme
Discounted gym membership
Paid charity day
Cycle to Work scheme
On-site parking

Fulltime

IT Operations Manager

IT Operations Manager (ITOM) role is clearly defined around owning IT project ex...

Location

Indonesia , Jakarta

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

IT operations experience, preferably at an enterprise or hyperscale level data center)
ensuring stable deployments, rapid break-fix resolution, and consistently high system availability in alignment with strict Service Level Agreements (SLAs).
Proven ability to oversee round-the-clock (24×7) shift-based operations teams, ensuring continuous coverage, smooth shift handovers, effective workload distribution, and high-quality service delivery.
Demonstrated expertise in critical incident management and escalation, with the capability to lead high-severity incident response bridges, coordinate timely cross-team communications, expedite recovery efforts, and drive thorough Root Cause Analysis (RCA) documentation.t
Having knowledge of data center infrastructure and capacity planning, including oversight of large-scale deployment schedules, management of IT resource utilization (power, cooling, space), and effective coordination with facilities (critical environment) and engineering teams to optimize capacity without compromising performance.
Deep understanding of governance, compliance, and security in data center operations: adept at enforcing physical access controls and safety (EHS) protocols, ensuring all activities adhere to security policies, and maintaining rigorous documentation for audit readiness and SOP compliance.
Proficiency in monitoring and reporting on operational performance, including building and utilizing comprehensive dashboards and key performance indicators (KPIs) (e.g., uptime, ticket resolution, deployment progress, compliance metrics) to provide transparent operational visibility and clear executive-level reporting.
Proven leadership and people management abilities, with experience hiring, mentoring, and managing teams of managers, shift leads, and technicians in a high-pressure 24×7 environment
skilled in developing talent, driving process improvements, and fostering a high-performance, safety-conscious culture.
Exceptional cross-functional collaboration and communication skills, with a history of working closely with facilities (mechanical, electrical, EHS, security), engineering, project teams, and customers to ensure seamless coordination of data center operations and delivery across multiple disciplines.

Job Responsibility

Manage all IT Development and IT Operations within the datacenter and ensure stable execution of deployment, break-fix, and operational activities (IT workload) align with SLA requirements including EHS, Security and Availability
Operations & Service Delivery Management including working with DC Technician Manager to manage shift-based IT operations activities
Provide direct escalation management for IT incidents including incident response / escalation bridge leadership and RCA preparation
Infrastructure, Capacity & Deployment Oversight including managing deployment cadence and execution planning, managing resources and IT infrastructure within the facility, managing IT load / critical power allocation, reviewing capacity planning vs power/cooling constraints, and coordination with DCPM, CE, and engineering.
Governance, Compliance & Security including managing physical access requests to comply with Safety requirements, Datacenter rules, Security policies, and perform regular assessments & reporting for audit readiness and SOP adherence
Reporting & Operational Visibility by monitoring and manage reporting on site access and operations including Operational dashboards (tickets, SLA, deployment), Compliance, audit tracking, and executive reporting.
Team Leadership & People Management by leading and manage team of Managers individual contributors (technicians/IT staff) , driving safety, security, and compliance culture, and develop team capability and performance including Technicians workforce leadership, Trainings & readiness and Talent development pipeline
Cross-Functional Collaboration by work closely with Data Center Infrastructure Operation Team from Mechanical & Electrical, Government Relation, EHS team and Security team, and stake holders prior to Operation such as Engineering and Project team and Customers, to ensure seamless delivery across functions.

Fulltime

IT Operations Manager

We're looking for a hands-on and pragmatic IT Operations Manager to take end-to-...

Location

Norway , Oslo

Salary:

Not provided

Promon

Expiration Date

Until further notice

Requirements

Proven experience owning and operating internal IT environments in a growing organization
Solid background in IT operations, with working knowledge of information security and compliance frameworks
Experience leading teams, with a hands-on and pragmatic leadership style
Strong understanding of modern IT infrastructure (cloud, networking, endpoints, SaaS ecosystems)
Familiarity with AI tools, combined with curiosity and a proactive mindset to explore, learn, and adopt new technologies in a secure and pragmatic way
Familiarity with operating models such as CloudOps, FinOps, and infrastructure-as-code
Experience working with outsourced or managed service providers
Familiarity with frameworks such as ISO 27001, CIS Controls, or similar
Experience with incident management, disaster recovery, and business continuity
Strong vendor management and budgeting skills

Job Responsibility

Own and manage IT operations across the organization, ensuring stable, secure, and scalable systems supporting daily business needs
Lead and develop a small internal IT team, providing direction, prioritization, and hands-on support when needed
Act as the primary IT counterpart to Engineering, ensuring alignment across DevEx, DevOps, and internal IT environments
Provide functional direction and ensure coordination across a broader, matrixed IT setup, including embedded resources and external service providers
Oversee and collaborate with managed service providers supporting areas such as licensing, security monitoring (SOC), and security awareness training
Maintain and improve IT infrastructure, including cloud platforms, networks, endpoints, and business applications
Support security and compliance efforts in collaboration with the CISO function, contributing to frameworks such as ISO 27001 and CIS Controls
Lead incident response and contribute to disaster recovery and business continuity planning
Manage IT vendors, contracts, budgets, and asset lifecycle to ensure cost-effective and scalable solutions
Drive continuous improvement of IT processes, governance, and documentation in a pragmatic and business-aligned way

What we offer

At the forefront of game-changing technology, contributing to world-leading, future-focused innovations
Immerse in a Nordic work culture renowned for innovation, flat hierarchy, and inclusivity
Significant growth opportunities for the company and personal career growth
Work with some of the world's best app security experts and mobile security thought leaders
Fun and engaging international team
Celebrations for birthdays, team wins, milestones, and holidays
Values Trust, Curiosity, Fun, and Ambition

Fulltime

IT Operations Manager

The IT Operations Manager is responsible for overseeing all technology operation...

Location

United States , Flint

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in IT operations or systems administration
2+ years in a leadership or senior-level role
Strong experience with Microsoft 365 administration and security
Experience managing vendors and IT projects
Strong understanding of cybersecurity best practices
Excellent problem-solving and decision-making skills
Strong communication skills with both technical and non-technical staff
Bachelor’s degree in IT-related field or equivalent experience

Job Responsibility

Lead and manage the organization’s IT operations and strategy
Oversee Microsoft 365 environment, including security, access, and configuration
Manage IT staff, including support personnel and future hires
Develop and enforce IT policies, procedures, and security standards
Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring
Manage vendor relationships (internet, phone systems, software providers)
Oversee onboarding/offboarding processes and system access controls
Monitor system performance and ensure uptime and reliability
Manage IT budget, forecasting, and cost optimization
Lead IT projects and system improvements

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

IT Operations Manager

As an IT Operations Manager, you will take on a key role in ensuring and further...

Location

Germany , Berlin

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Business Informatics, or a comparable qualification
Several years of professional experience in IT Operations, ideally in a leadership role
Solid knowledge of data center infrastructures (servers, storage, networks, security, cloud)
Experience in the installation, configuration, and analysis of IT systems
Strong knowledge of data protection processes and GDPR requirements
Strong, fluent communication skills in both German and English

Job Responsibility

Leading and developing the team with an appreciative and inclusive leadership style
Operating, maintaining, and continuously optimizing the IT infrastructure
Ensuring the availability of networks, server environments, and data centers
Monitoring and managing key security processes, including firewalls and access controls
Responsibility for installations, upgrades, and configurations of hardware and software
Analyzing system performance and implementing targeted improvements
Ensuring data protection in accordance with GDPR and internal guidelines
Budget control for IT infrastructure systems
Managing contracts and licenses as well as coordinating external service providers
Close collaboration with global IT teams to comply with worldwide ASML standards, strategies, and infrastructure initiatives

Fulltime

IT Operations Manager

We are looking for a skilled IT Operations Manager to join our team in West Colu...

Location

United States , West Columbia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience as in IT Operations Management - ideally 5 years or more
Proven experience in VMware, Azure, and Hyper-V environments
Proficiency in managing Microsoft technologies, including Active Directory, Windows Server, Azure Active Directory, and Microsoft Exchange
Familiarity with Citrix technologies and Intune for enterprise-level IT management
Strong understanding of Oracle systems and the ability to collaborate with external service providers
Demonstrated leadership or team lead experience within IT operations
Capacity to work onsite five days a week and participate in a rotating on-call schedule
Excellent problem-solving skills and the ability to manage complex IT projects, including cloud migrations
Effective communication and team collaboration skills to drive success in a growing organization

Job Responsibility

Manage and maintain VMware environments and custom applications, ensuring optimal performance and reliability
Lead day-to-day IT operations, including overseeing system administration, network management, and team collaboration
Coordinate and execute on-premises to cloud migration projects, specifically utilizing Azure and Hyper-V technologies
Provide hands-on leadership to a small IT team, including mentorship and guidance to support staff
Ensure 24/7 system availability by participating in an on-call rotation and promptly addressing high-priority issues
Collaborate with external partners to manage Oracle-based record-keeping systems and other third-party applications
Facilitate onboarding processes for new employees, ensuring seamless integration into IT systems
Travel occasionally (up to 10%) to support IT needs across multiple locations, with most tasks managed remotely
Contribute to the strategic planning of IT infrastructure and support the organization’s expansion efforts
Optimize the use of Microsoft technologies, including Active Directory, Azure SQL Database, and Intune, to streamline operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

IT Operations Manager

Working as IT operations manager in IT Command Center (ITCC) you’ll be responsib...

Location

Lithuania , Vilnius

Salary:

4657.55 - 6653.67 EUR / Month

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience
5-7 years of IT and business/industry work experience
Requires experience in managing teams and building relationships with people at a variety of levels
Ability to communicate in English effectively both orally and in writing
ability to communicate with customers, associates and management
Solid team management, teamwork and interpersonal skills with strong orientation to efficiency
Strong time management, organizational, analytical and problem-solving skills to evaluate team or business problems and apply knowledge to identify appropriate solutions
Ability to work in a dynamic and multidiscipline team, learn and apply new skills and techniques to respond to business needs
Understanding of business strategy and ability to translate strategy into system and technology solutions
Strong knowledge of IT, motivated to constantly be up to date with the newest technologies and proactively bring ideas to the table

Job Responsibility

Supervision of Level 1 and 2 IT Engineers (Windows, Linux, Networks, Storage, Virtualization, Cloud), prioritizing tasks, assigning work (based on skills) and verifying tickets are handled accordingly
Notifications to appropriate stakeholders and communication to management on critical events
Provide proper shift turnover to incoming shift leveraging uniform standard process
Act on alerts, escalate incidents, and daily change requests within SLAs
Manages the development and implementation of IT initiatives to support business strategy
Manages the improvement processes that helps to assure stability and impacts customer satisfaction and relationships
Works with internal and external customers / stakeholders to understand business needs
Measures service performance and implements improvements
Ensures internal SLAs are met
Ensures compliance to policies, procedures, and standards

What we offer

competitive annual bonus
life insurance from Day 1
best-in-class health insurance package
up to 6 fully paid benefit days a year
referral bonus scheme
boundless learning opportunities
global Employee Assistance Program
office location in Quadrum equipped with everything you need for a small break at work and fresh snacks at all times

Fulltime

IT Operations Manager

The IT Operations Manager oversees the organization’s day‑to‑day technology oper...

Location

United States , Fort Worth

Salary:

75000.00 - 80000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Experience coordinating with outsourced IT providers or working in a technical support or IT liaison role
Strong understanding of IT operations, troubleshooting, storage, active directory
Ability to clearly communicate between technical vendors and non-technical staff
Experience providing user support or training for software used in business environments
Ability to maintain documentation, track performance of service providers, and support routine security efforts
Strong problem‑solving abilities with a focus on prioritizing multiple requests effectively

Job Responsibility

Oversee communications, requests, and issue resolution with the managed IT service provider
Coordinate with third‑party software vendors for ticketing systems, administrative platforms, and other operational tools
Monitor data storage processes, backups, user access controls, and recovery procedures in partnership with external IT vendors
Provide staff with basic troubleshooting, onboarding support, and day‑to‑day technology assistance
Maintain documentation for systems, workflows, and vendor-supported processes to ensure organizational continuity
Support security practices such as password management protocols, privacy requirements, and general system safeguards
Assist leadership with technology upgrades, tool evaluations, and budget planning related to IT needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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