IT Operations Manager

We're looking for a hands-on and pragmatic IT Operations Manager to take end-to-end responsibility for our internal IT operations and help us scale in a structured, secure, and efficient way. In this role, you will be responsible for IT operations across the organization — combining classic IT operations leadership with a strong focus on execution, prioritization, and continuous improvement. The IT Operations Manager reports directly to the CFO, with a dotted line to the CPTO. You will lead a small internal IT team while also operating across a broader, matrixed setup of internal stakeholders and external service providers to ensure alignment, consistency, and high operational standards. This means acting not only as a team lead, but as a connective force across the organization — working closely with Engineering (DevEx and DevOps), external partners, and IT-aligned resources embedded in other teams. You will ensure coherent ownership, strong security practices, and joined-up thinking across everything from employee tooling to developer environments and underlying infrastructure. This is a high-impact role in a growing company, where you'll help us continue moving towards more mature and professional IT practices — without losing speed or flexibility. You should be comfortable leading through influence as much as through direct authority.