IT Operations Lead Job at Multiverse (London)

Business and Customer Operations Lead

Blockchain.com is connecting the world to the future of finance. As the most tru...

Location

Ghana

Salary:

Not provided

Blockchain

Expiration Date

Until further notice

Requirements

Bachelor's degree
Interest in and familiarity with digital asset and regulated financial industries
Entrepreneurial mindset with excellent attention to detail and follow-through
Experience and proven track record in the Ghanaian market leading regulated operations, business development, and/or account management
Experience managing and scaling a team
Ability to work a flexible full-time schedule to coordinate with global stakeholders
Excellent organizational and workload management skills, including verbal, written, and interpersonal communication skills
Ability to creatively deconstruct complex problems and develop precise plans of action

Job Responsibility

Oversee company operations under the Ghanaian VASP regulatory framework, ensuring compliance and supporting internal processes
Collaborate with the General Manager, Africa, and global stakeholders to develop customer engagement and acquisition strategies
Manage relationships with high-value customers to foster loyalty and engagement
Maintain business relationships with banks, payment partners, and other essential stakeholders for seamless operational flow
Create and implement innovative strategies to improve operational standards, shape the business framework, and drive execution
Evaluate customer insights to identify, develop, and execute initiatives to grow revenue and market share
Support Blockchain.com marketing, community outreach, and operational initiatives in Ghana
Participate in new product and service development, driving product-market fit
Maintain active dialogue with the digital asset industry and Ghanaian community to understand and meet market needs
Manage other responsibilities assigned by the General Manager, Africa

What we offer

Bonus scheme based on both company and individual performance
Opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry
Unlimited vacation policy
Apple equipment
Work from Anywhere Policies: You can work remotely from anywhere in the world for up to 20 days per year

Fulltime

Onsite Operations Team Lead

We are looking for an Onsite Operations Team Lead who loves to improve efficienc...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields
at least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
ability to embrace and create change
proficiency in Spanish and English
excellent interpersonal and communication skills
ability to manage teams in a structured way
strong analytical mind

Job Responsibility

Designing and coordinating the operational plan for events
leading the onsite execution
supervising the event closure process including reconciliations, incident reporting, and improvement feedback
ensuring team alignment, motivation, and effective execution
interacting with departments such as Sales, Originals, and Marketing to align operations with business goals
leading events and managing a team onsite from day 1

Fulltime

Finance Operations Lead

Finance Operations Lead | £40,000 | Permanent | Hybrid/London | Medical cash pla...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Hire Space

Expiration Date

Until further notice

Requirements

Experience in commercial operations, finance, or business operations
Confident with numbers and understand financial workflows and reporting
Highly proficient in Google Sheets or Excel, including advanced formulas, pivot tables, and dashboards
Strong technical knowledge of HubSpot (or a similar CRM), including data management and workflow automation
Thrive in a “player-manager” environment — leading a team while remaining hands-on with day-to-day work
Detail-oriented, organised, and enjoy finding smarter, more efficient ways to work
Communicate clearly and collaborate well across multiple teams and departments

Job Responsibility

Work hands-on within the team to ensure smooth and accurate commercial operations
Act as a point of escalation for complex or sensitive partner and client queries
Manage and optimise processes related to invoicing, reconciliation, and payment tracking
Maintain and improve commercial data accuracy across HubSpot, Google Sheets, and related systems
Produce regular financial and operational reports to support strategic decision-making
Proactively and positively collaborate with Finance, Sales, and Account Management teams to streamline handovers, manage critical business processes and resolve issues
Lead, coach, and support the Commercial Operations Associates to deliver high-quality partner and client support
Identify and implement opportunities to improve efficiency, scalability, and data integrity across operations

What we offer

Medical cash plans
Enhanced pension contributions
Medicash Pro-Active Health Cash Plan
Workplace Nursery Scheme which allows you achieve tax savings by paying your nursery fees through your gross pay
Generous EMI share option scheme, starting at 10% of OTE
4 weeks Company Paid Sick Leave
Mental Health Day' Leave
32 days holiday allowance (inc bank holidays and our 3-day Hire Space Christmas shut down) with additional for long service
3pm Friday finishes during BST, average working hours of 36 per week over the year
Tech and Cycle Schemes

Fulltime

Strategy and Operations Lead

Snappr is seeking a Strategy and Operations Lead directly reporting to our VP of...

Location

United States , San Francisco

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Two to five years at Bain, BCG, or McKinsey, or equivalent experience in investment banking or another analytical, high-performance environment
Strong structured problem-solving skills and ability to drive clarity in complex situations
Excellent communication and stakeholder management skills, with experience working with executives and cross-functional teams
Analytical rigor with proficiency in Excel or Google Sheets
Strong work ethic, intellectual curiosity, and adaptability in fast-paced environments
Ownership mindset with a bias for action and comfort working through ambiguity
Ambition to grow into a senior operator or founder role in the future

Job Responsibility

Act as the right hand to the VP of Operations, helping lead a 200+ person global organization that powers Snappr's global network of photographers and its growing AI operations
Lead high-impact projects across Product, Engineering, Sales, and Operations, owning execution from strategy to results
Partner with functional managers to make operations more efficient and scalable as Snappr grows toward Series C
Shape new AI-powered and human-led workflows that enable the world's largest marketplaces to produce visual content at scale
Work side by side with company leadership, moving fast and seeing the impact of your decisions right away
Operate at both the strategic and tactical level, moving seamlessly between long-term planning and day-to-day problem solving
Build a deep understanding of how a high-growth startup runs, with a path to eventually own key business functions as Snappr continues to scale

Fulltime

Senior Sales Operations Lead, APAC

As the Senior Sales Operations Lead you will focus on accelerating our Homes sup...

Location

Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics)
At least 5 years of experience managing teams
Strong problem solving and analytical skills including designing, developing and evolving financial/business models.
Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
Strong proficiency with data modeling, extraction and business intelligence tools (e.g., Looker, Tableau, Excel, SQL)
Excellent verbal and written communications skills, including presentation skills to all levels within the organization
Experience interacting with senior stakeholders within the organization
Strong project management skills and drive for ownership and results
Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment
Develop and monitor metrics, dashboards and reporting tools to improve Field productivity and efficiency across the customer lifecycle.

Job Responsibility

Serve as the strategic partner to Regional Directors, translating business objectives into actionable regional strategies. Ensure alignment between leadership goals and local execution by leveraging the sales team to drive successful outcomes.
Be the voice of the region, articulating the nuanced needs of the diverse APAC markets and influencing x-functional stakeholders to help design and build those needs
Lead and develop a team of Sales Operations professionals
Define local go-to-market strategy and operating plan inclusive of segmentation, coverage, routes to market, roles, incentives, enablement growth drivers, and strategic initiative to fit your regions
Lead local programs and strategies to continuously drive our company objectives
Conduct and direct ad-hoc analyses to support business initiatives and leadership inquiries
Diagnose opportunities to strengthen Go-to-Market performance including through identifying levers to optimize resource allocation and/or design for your region
Partner with Supply, Global Markets, and Product Leadership to develop and execute on local strategies and pilots and help scale successful strategies globally
Lead the operating rhythm of your region, including weekly / monthly / quarterly business reviews, annual planning, local sales kickoffs etc.
Ensure effective delivery of Supply plan org objectives through x-functional partnership, oversight and support to course correct where required to land performance

Patient Operations Lead

Join us as we launch Eucalyptus’s most ambitious international expansion and bui...

Location

Canada , Toronto

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

4-5+ years of experience in operations, support, or customer service — ideally in a fast-paced or regulated environment (e.g. healthtech, consumer startups, or logistics)
Team leadership experience — you’ve managed or mentored others before and are excited to grow into a larger people management role
Fluency in English — you’ve got excellent written and verbal communication skills to explain complex issues in a simple way
Strong analytical and problem-solving skills — you own the ability to quickly diagnose issues and implement solutions that are data-driven
you should be highly adept at modelling solutions in Excel / Google sheets
Highly organised and adaptable — you’re proactive, detail-oriented, and able to manage shifting priorities
Empathetic and patient-first mindset — you’re passionate about helping people and improving their experience at every step

Job Responsibility

Lead and scale our Canadian patient support operations: Manage and grow a team of patient support agents, and medical operations staff
Ensure performance through KPIs, 1:1s, and coaching
Design and optimise operational workflows: Improve coordination between support, clinical, and pharmacy teams to drive faster, more effective patient outcomes. Identify bottlenecks and implement scalable processes
Act as the escalation point for critical issues: Lead resolution of high-impact patient issues and implement long-term solutions to prevent recurrence
Drive performance through data: Build dashboards, conduct root-cause analyses, and make data-backed recommendations that improve quality and efficiency
Support cross-functional expansion projects: Partner with product, ops, and growth to successfully and efficiently scale our Canada business

What we offer

Make real impact, fast
You’ll work with others who are incredibly passionate about what they do
You’ll be part of the pioneering Canadian Eucalypts - you’ll be a big part and influence in building and establishing Euc’s local identity and culture as a company
You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews. We’re committed to helping every Eucalypt reach their full potential

Fulltime

Quality Assurance and Operations Lead

A well-established UK food business supplying major retailers is seeking an expe...

Location

United Kingdom , West Midlands

Salary:

43000.00 - 46000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience managing sizeable Quality teams in food manufacturing, ideally 20+ reports or across multiple shifts
Strong working knowledge of BRC, HACCP, food safety legislation, and retailer expectations
A confident leader able to inspire teams, manage performance, and build skills and accountability
Excellent communicator who works well cross-functionally and drives solutions, not just reports problems
Highly organised, proactive, and committed to continuous improvement and operational excellence

Job Responsibility

Lead, manage, and develop a large Quality team (20+ staff), ensuring strong performance, engagement, and capability development
Maintain and continuously improve the site's food safety and quality systems in line with BRC, HACCP, legal, and retailer requirements
Oversee internal and external audits, ensuring robust corrective and preventative actions
Lead investigations into non-conformances and drive root cause and preventative measures
Work collaboratively with production and other site functions to improve results and implement best practice
Deliver coaching and training to support a strong and sustainable quality culture
Champion continuous improvement initiatives across the site

Fulltime

Svp - Asia Client Tax Operations Lead

We are seeking a highly motivated and forward-thinking Senior manager to lead ou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
Deep knowledge of APAC VAT/GST frameworks and strong familiarity with global regulations such as EU ViDA, SAF-T, and e-invoicing standard (e.g, Peppol, SDI)
Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
Hands on experience with tax audits, remediation programs and process risk management
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Knowledge of US Tax reporting FATCA, US1099 and CRS regulation is a plus
Senior to advanced level experience in a related role with appropriate experience in people management preferred
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes

Job Responsibility

Lead and oversee tax operations for APAC and NAM clusters, ensuring timely and compliant delivery of indirect tax (GST/VAT) reporting and related processes
Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts
Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
Lead, coach and develop a high performing regional team with a strong service mindset and accountability
Support additional regulatory tax reporting such as U.S. Qualified Intermediary, FATCA, and Automatic Exchange of Information (CRS Reporting)
Develop business requirements for system-related enhancements and manage the end-to-end implementation of new or amended taxes

Fulltime

IT Operations Lead

Multiverse

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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IT Operations Lead

Multiverse

Location:United Kingdom , London

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 21, 2026

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Location:
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Job Posted:
February 21, 2026