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As an IT Operations Engineer on the IT Office team in our Gurgaon office, you’ll play a vital role in supporting Taboola’s employees across APAC by ensuring reliable IT systems, hardware, and services. Support a fast-paced, high-achieving environment by solving help desk issues, maintaining systems, and managing tech infrastructure. Thrive in a hands-on role where problem-solving and service excellence drive day-to-day impact.
Job Responsibility:
Troubleshoot software and hardware issues on Macs and PCs
Troubleshoot networking issues and configure infrastructure (e.g., video conferencing)
Act as the focal technical support point for APAC employees and managers
Research and resolve technical issues promptly
Manage software updates, patches, and system upgrades
Handle system backups, recovery, and maintain data integrity
Oversee hardware purchasing and logistics for APAC
Requirements:
Experience in an IT end-user support role
Experience troubleshooting Mac-related issues
Experience troubleshooting network issues
Knowledge of Google applications
Great service attitude and ability to troubleshoot independently