IT Operations Director Job at Robert Half (Lafayette)

Director IT Operations, Europe and APAC

We are seeking a transformational IT leader to drive operational excellence and ...

Location

Germany , Viernheim

Salary:

Not provided

Antech Diagnostics

Expiration Date

Until further notice

Requirements

BA/BS degree Computer Science or equivalent degree and experience
10 years of IT operations leadership experience in complex, distributed environments (healthcare, diagnostics, or regulated industries preferred)
Strong background in production environment support (preferred direct experience in clinical diagnostics)
Experience with service delivery improvement, ITIL practices, and infrastructure modernization
Experience navigating M&A transitions and cross-functional integration initiatives
Proven ability to manage through ambiguity and build relationships across regional and global teams
Strong strategic and service-oriented mindset
Manages stakeholders across a matrixed and global organization
Excellent communication skills
Proven cross functional collaboration and relationship building

Job Responsibility

Lead and coordinate IT service delivery and infrastructure support across Europe, ensuring operational resilience and high service quality
Act as a strategic partner to the leadership, identifying and resolving technology friction points that impact efficiency and customer experience
Serve as the primary point of contact for IT operations during M&A integrations, including support for TSA exit plans and system transitions
Evaluate existing systems, tools, and vendor relationships
recommend improvements aligned with enterprise platforms and standards
Partner with Global Infrastructure & Operations and Cybersecurity teams to implement best practices in monitoring, incident management, and endpoint standardization
Establish and document processes, metrics, and KPIs to ensure operational visibility and drive continuous improvement
Coach and mentor regional technical staff, helping build future-ready capabilities across the team
Contribute to the strategic roadmap, P&L development and associate engagement within the region
Collaborate with architecture, security, and enterprise platform teams to ensure alignment with global technology roadmaps and governance standards

Fulltime

Director, IT Operations

This role is accountable for the support and administration of all IT systems an...

Location

United States , Bellevue

Salary:

185000.00 - 212750.00 USD / Year

Nintex

Expiration Date

Until further notice

Requirements

8+ years’ experience in a similar IT role, with experience in a Microsoft environment preferred
Experience leading a team of IT personnel
Experience with Microsoft Windows 2008/2008 R2 servers
Experience with Microsoft Hyper-V
Strong problem solving and troubleshooting skills across application and platform based software
Ability to communicate effectively with remote users
Excellent time management and organizational skills
The ability to juggle competing priorities
The ability to discuss and communicate business needs and requirements
A focus on teamwork

Job Responsibility

Manage and mentor the members of the Production Support team
Oversee the architecture of the virtual server environments used across the testing, development and support departments
Implement and manage the automation of underlying business and system processes
Maintain and evolve a capability to monitor key systems performance and manage maintenance schedules ensuring adequate system capacity
Develop and maintain technical and support documentation
Effectively manage and communicate change to the business and all affected stakeholders
Manage projects that are executed by the Production Support team
Work with the separate business departments to support and improve our platform and solution-based software
Actively promote a culture of excellence in customer service throughout the Production Support team
Participate in the assessment and approval of change through the business systems change control group

What we offer

Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community
401(k) with employer match

Fulltime

Director IT Service Operations

The Director IT Service Operations leads the team responsible for our Service De...

Location

United States , Phoenix

Salary:

Not provided

SwitchThink Solutions

Expiration Date

Until further notice

Requirements

Associate's Degree, Trade, or Technical School- Computer or Management related degrees required
7+ years of related experience in IT Service Desk operations required
5+ years experience leading IT Operations required
Demonstrated success in transformational projects both at a departmental and enterprise level required
Advanced knowledge of and demonstrated expertise with computing infrastructure, including established relationships with key vendors, including Microsoft, Cisco, Dell, and other enterprise vendors required
Demonstrated ability to establish a rigorous computing infrastructure including integration with cloud IaaS, PaaS and SaaS solutions such as Microsoft Office 365 and Azure, Salesforce.com, and other service providers required
Demonstrated expertise in data reporting, metrics and analysis required
Demonstrated awareness of current trends and technology advances to provide direction to the team and ensure efficient and effective operations required
Excellent written and verbal communication skills required
Innovative problem solver required

Job Responsibility

Drive a culture of exceptional customer service, ensuring trouble tickets are assigned appropriately and resolved in a quality and timely fashion
Ensure infrastructure and operational services are appropriately maintained and supported at all times
Drive a culture of performance and process improvement, analyzing Service Management data and metrics to identify trends and improvement opportunities
Provide Change Management governance including monitoring and reporting on change requests
Ensure daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and modified
Direct root cause analysis documentation and reporting
Coordinate project staffing with Information Technology Management and develop policies and procedures for Operations Teams
Provide leadership and supervision to the team
Establish and maintain relationships and agreements with vendor and 3rd party managed service providers
Perform other job-related duties as assigned

Director of IT Operations

Be the face of Muckleshoot Casino Resort for new hires and team members; exempli...

Location

United States , Auburn

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Information System Management or related field. Four (4) years of successful IT Program Manager/Coordinator experience may be considered in lieu of degree requirements.
Seven (7) years of experience in IT Operations, with at least five (5) years in a leadership role, preferably in the gaming, tourism, and hospitality industry.
Ability to obtain a Class III A gaming license.
Experience championing IT operations in a 24/7 environment.

Job Responsibility

Be the face of Muckleshoot Casino Resort for new hires and team members
exemplify Muckleshoot Casino Resort’s values and set a great example by always demonstrating excellent guest service and professionalism.
Practice, support, and promote the Vision and Mission Statements, Core Values, and Management/Leadership Standards of the Muckleshoot Casino Resort.
Manage 3rd-party vendors for day-to-day operations, including support desk and employee onboarding/offboarding.
Partners with the executive sponsor to communicate program goals, objectives, and potential outcomes.
Perform monthly audits to ensure compliance.
Collaborate with department heads to find ways that IT can make delivering client work more efficient and pain-free.
Provide on-call support when necessary.
Develops and controls the program budget and manages expenditures within agreed spending plans.
Ensure IT operations align with all applicable tribal, federal, and state gaming regulations, including NIGC (National Indian Gaming Commission) requirements.

What we offer

Competitive salary of $171,838.50 - DOE with discretionary performance bonuses 2x a year
Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents
Complimentary meals and covered team member parking
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage
Flexible Spending Account options for health care expenses
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans

Fulltime

Northwest Region Director of IT Operations

The Regional Director of IT Operations serves in a leadership role in strategic ...

Location

United States , Englewood

Salary:

66.26 - 109.33 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors of Science degree
7 years related healthcare experience
Minimum 5 years of leadership experience
Location preference - Tacoma/ Seattle, WA area

Job Responsibility

Leads regional IT operations plans, data analysis programs pertaining to system performance and availability, and serves as a champion for complex IT infrastructure and application projects that support efficiency and effectiveness for end users, with the primary goal of optimizing IT service delivery and ensuring reliable technology platforms
Leads the implementation of regional level IT systems and infrastructure projects in collaboration with administration, physicians, nurses, ancillary, staff departmental teams, IT service lines, corporate staff, System IT leadership and third-party consultants and educators
Provides oversight and direction to the processes related to maintaining and improving application standards for application architecture and adoption of required workflow by the end user
Leads and influences team of IT Directors and managers in consultative activities with key business owners through the region to define new requirements for IT solutions that are aimed at operational efficiency, system reliability, and overall performance improvement
Is responsible for the quality, integrity, and availability of critical data and the underlying IT systems that support business and clinical needs across the region
Provides direction in the development, management, and monitoring of specific IT operational metrics to regional business leadership and quality leadership
Provides IT performance and cost management oversight
Oversees metric performance to determine the operational health and effectiveness of IT services within the region
Identifies areas of performance improvement for IT systems and infrastructure that can be integrated into new system development
Acts as an IT executive sponsor for new change and is a role model for effective change management strategies

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

IT Director - Infrastructure & Operations

We're partnering with a growing, employee-owned manufacturing organization to hi...

Location

United States , Garner

Salary:

180000.00 - 200000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Director-level IT leader with 10+ years of infrastructure & operations experience
Proven ability to modernize and scale IT in complex, multi-site environments
Strong executive presence with experience engaging senior leadership
Track record of leading through change, growth, or M&A integration
Deep knowledge of infrastructure, cloud, IT operations, and service management
Experience in manufacturing or industrial environments preferred
A builder + change agent mindset—strategic, but hands-on when needed

Job Responsibility

Define and execute the infrastructure & operations strategy aligned to business growth
Lead modernization efforts (cloud, automation, scalability, service model evolution)
Build a high-performing IT operations function (ITSM, service desk, reliability, uptime)
Drive integration of acquired businesses and establish a scalable shared services model
Partner with executives across IT, operations, and engineering to deliver business value
Evaluate and optimize team structure, processes, and vendor partnerships
Own budgeting, cost optimization, and operational performance

What we offer

30% bonus
401K Match
ESOP

Fulltime

Data Center IT Operations Metro Director

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

United States , San Antonio

Salary:

140200.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
OR equivalent experience
3+ years of people management in an organization of full-time employees across multiple disciplines and platforms
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Criminal Justice Information Services background check
Verification of citizenship due to citizenship-based legal restrictions

Job Responsibility

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
Leading and managing a team of high-performing individual contributors and their ongoing talent development
Managing and overseeing datacenter site services, logistics, and deployment
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
Analyzing production operations and initiate corrective actions to ensure operational stability
Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values

Fulltime

Senior Director, IT Infrastructure & Operations

At STERIS, we help our Customers create a healthier and safer world by providing...

Location

United States , Mentor

Salary:

180000.00 - 190000.00 USD / Year

STERIS

Expiration Date

Until further notice

Requirements

Bachelors Degree in Information Technology or related field is required
A minimum of 15 years managing a technical IT team responsible for Microsoft infrastructure and operations
5+ years of technical hands on experience in IT Technologies including MS Cloud, servers, operating systems, storage networks, and virtualization required
Experience managing large and complex projects on a global scale is required
Microsoft operational experience in either Azure or AWS
Proven experience managing budgets in excess of $5M
Experience leading, mentoring and growing IT teams

Job Responsibility

Direct a Global team of I.T. managers and technical experts in Microsoft-based Cloud Operations
Manage individuals in both a direct and indirect matrix-based organization throughout the world
Manage large, corporate wide Information and Operations technology projects, developing project milestones, deliverables, budgets, and timelines
In collaboration with IT Senior Managers, develop global Information and Operations Cloud strategy, policy and procedure, SLAs and ensure adherence
Responsibilities include a capital budget of $2-5M and an operating budget of over $7-10M
Responsible for maintaining LEAN IT initiatives to improve team efficiency
Works with I&O senior management to develop I/O strategy and ensure they align with the overall STERIS business plan
Researches, evaluates and recommends Cloud technologies in alignment with the overall business and I/O strategy
Responsible for the continued growth of the global team of I.T. professionals supporting MS Cloud Operations
Manages the development of the team and creation of training plans in order to better support I.T. systems

What we offer

Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career

Fulltime

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IT Operations Director

Job Description

Job Responsibility

Requirements

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