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We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.
Job Responsibility:
Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends
Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures
Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols
Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership
Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization
Conduct regular IT audits to evaluate system performance and identify areas for improvement
Facilitate cross-functional communication to promote the successful execution of technology projects
Advise on IT best practices and provide strategic input to enhance operational efficiency
Manage client communications related to IT projects, ensuring clarity and alignment with expectations
Requirements:
A minimum of 7 years of experience in IT operations, project coordination, or related roles
Strong background in developing and executing IT strategies that support business objectives
Proven ability to manage vendor relationships and implement enterprise-level IT solutions
Expertise in IT governance, data protection, and risk management practices
Experience with business continuity planning and disaster recovery strategies
Proficiency in inventory management and IT audit processes
Excellent communication skills, with the ability to effectively interact with clients and stakeholders
Familiarity with industry best practices to ensure operational excellence
What we offer:
Medical, vision, dental, and life and disability insurance
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