IT Operation Center Specialist Job at Avaloq (Bioggio)

Warehouse Record Center Specialist

Are you a physically active professional looking for a challenging new role? We ...

Location

Canada , Ottawa

Salary:

20.00 USD / Hour

Randstad

Expiration Date

August 02, 2026

Requirements

Proven ability to perform physical tasks such as walking, standing, kneeling, squatting, stooping, and bending for extended periods
Ability to independently lift and carry boxes weighing between 24 lbs and 100 lbs on a regular basis
Proficiency in reading and writing English
Comfortable working at heights while balancing on ladders
Strong attention to detail for reading labels and processing orders accurately

Job Responsibility

Process orders and manage the movement of files, books, binders, tapes, and various other materials
Perform physical duties including manual lifting, carrying, arranging, and loading of storage boxes, bins, and totes
Safely operate hand trucks, pallet jacks, and other material handling aids
Use proprietary computer systems to track orders and ensure accurate inventory location
Utilize handheld scanners to maintain precise documentation
Load and shrink-wrap pallets for secure transport
Maintain a safe workspace by following all protocols while navigating inclines, stairs, and uneven surfaces

What we offer

Opportunity to join a high-functioning, industrious team
Consistent, full-time schedule
Active, hands-on work environment
Immediate hiring process for qualified candidates

Fulltime

It specialist

We're looking for an IT Specialist to join our team in Cookeville, TN. In this r...

Location

United States , Cookeville

Salary:

29.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Minimum 5 years of hands-on enterprise IT support experience
Strong experience supporting Windows desktop environments
Experience installing, configuring, and repairing PC hardware
Excellent troubleshooting skills for desktops, laptops, and peripheral devices
Experience supporting iOS and Android mobile devices
Proficiency with Microsoft Office applications
Outstanding customer service and communication skills
Strong organizational and documentation abilities
Ability to prioritize multiple technical issues in a fast-paced environment
Ability to travel locally within the assigned region (approximately 5%)

Job Responsibility

Troubleshoot and resolve desktop, hardware, software, and application issues
Provide both onsite and remote technical support to internal employees
Install, configure, maintain, and repair Windows workstations and peripheral devices
Support Microsoft Office applications and end user productivity tools
Configure and troubleshoot mobile devices, including iOS and Android
Document incidents, resolutions, and service requests using the company's ITSM platform
Escalate complex technical issues while maintaining ownership and communication with users
Support conference rooms, audiovisual equipment, and meeting technology
Assist with employee onboarding, equipment deployment, transfers, and offboarding activities
Maintain inventory of IT assets, spare equipment, and replacement parts

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to support customer inquiries and de...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center or customer support environment, particularly with inbound call handling
Strong verbal communication skills and the ability to manage customer concerns professionally
Experience working with CRM systems and customer service software, including Salesforce or similar platforms
Proficiency with Microsoft Excel, including basic data entry and formula use
Solid administrative and basic office skills with strong attention to detail in documentation
Ability to manage complaints, prioritize tasks, and escalate issues appropriately
Familiarity with service delivery support, quotations, or account-related customer assistance is preferred

Job Responsibility

Respond to incoming customer calls with accuracy and a strong service mindset
Record detailed notes from each customer interaction and keep system information current using tools such as Excel, CRM platforms, and Salesforce
Follow established call handling procedures and communication guidelines to provide a consistent customer experience
Identify issues that require additional support and route them to supervisors or the appropriate specialized team in a timely manner
Assist customers with service-related questions, complaints, and general account support while working toward efficient resolution
Prepare and review customer information, quotations, or service details as needed to support clear and accurate communication
Use internal applications and customer service software effectively to track activity, manage follow-up, and support daily operations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to join a team in Hudson, Wisconsin ...

Location

United States , Hudson

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, or administrative coordination roles
Ability to handle dissatisfied customers professionally and apply sound judgment in resolving issues
Strong verbal and written communication skills with the ability to interact effectively across teams
Intermediate computer proficiency, including experience with Microsoft Excel and digital document management
Familiarity with CRM systems, electronic forms, and office tools such as Adobe and DocuSign
Strong organizational skills with the ability to manage multiple tasks, schedules, and priorities accurately
Demonstrated problem-solving ability and attention to detail in a fast-paced environment

Job Responsibility

Respond to inbound calls from internal and external contacts, delivering courteous and attentive support during each interaction. 40-50 calls per day
Address customer concerns calmly and work toward practical resolutions when situations become tense or escalated
Perform day-to-day administrative tasks such as document handling, scanning, fax coordination, mailing, and accurate data entry
Review and complete forms and related records in designated systems while maintaining organized digital documentation
Assist with accounts receivable support by checking service authorizations for accuracy and following up to correct discrepancies
Coordinate scheduling and calendar-related activities to help maintain smooth operational workflow
Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to manage records and support team processes
Follow established policies, procedures, and applicable compliance standards in all customer service and administrative activities

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Call Center Specialist

We are seeking a reliable and detail‑oriented Call Center Specialist to join a h...

Location

United States , Oklahoma City

Salary:

16.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Strong verbal and written communication skills
Ability to manage multiple tasks while on the phone and working in computer systems
Proficient in Microsoft Outlook, Excel, and Word
Comfortable working in a fast-paced, call-center environment
Flexible and adaptable to change

Job Responsibility

Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork
Confirm acceptance of terms, availability, and readiness to work
Schedule and track completion of virtual and in-person training sessions
Answer inbound calls and assist with scheduling issues, questions, or concerns
Maintain detailed and accurate documentation in internal systems
Conduct regular check-ins with field staff (minimum every 30 days)
Assist with assignment coverage, unfilled roles, and scheduling changes
Review dashboards, reports, and compliance items as assigned
Coach and counsel employees as needed and escalate issues when appropriate
Perform additional duties to support business and operational needs

What we offer

Clear path to permanent employment
Stable, consistent schedule
Hands-on training and team support
medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Facilities Call Center Specialist

We are looking for a Facilities Call Center Specialist to support critical servi...

Location

United States , Menlo Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Four to six years of directly related experience in a call center, dispatch, customer service, facilities, security, or similar operational environment
Strong verbal and written communication skills with the ability to obtain accurate information and relay instructions clearly
Ability to remain composed under pressure while handling urgent situations, complaints, and time-sensitive service requests
Proficiency with computer-based systems and standard business applications, including Microsoft Word and Excel
Demonstrated ability to organize tasks independently, manage competing priorities, and meet deadlines
Sound judgment and problem-solving skills, with the ability to follow procedures, apply policies, and coordinate with multiple departments

Job Responsibility

Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise
Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system
Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution
Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently
Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures
Prepare routine operational reports using standard office software such as Microsoft Word and Excel
Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff
Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Facilities Call Center Specialist

We are looking for a Facilities Call Center Specialist to support critical servi...

Location

United States , Menlo Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Four to six years of directly related experience in a call center, dispatch, customer service, facilities, security, or similar operational environment
Strong verbal and written communication skills with the ability to obtain accurate information and relay instructions clearly
Ability to remain composed under pressure while handling urgent situations, complaints, and time-sensitive service requests
Proficiency with computer-based systems and standard business applications, including Microsoft Word and Excel
Demonstrated ability to organize tasks independently, manage competing priorities, and meet deadlines
Sound judgment and problem-solving skills, with the ability to follow procedures, apply policies, and coordinate with multiple departments

Job Responsibility

Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise
Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system
Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution
Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently
Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures
Prepare routine operational reports using standard office software such as Microsoft Word and Excel
Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff
Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations

What we offer

medical, vision, dental, life and disability insurance
401(k) plan
free online training

Fulltime

Distribution Center Specialist

We’re seeking driven, curious people who bring energy to what they do and see ch...

Location

United States , Jacksonville

Salary:

Not provided

AWC

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Strong verbal and written communication skills
Experience operating forklifts and other warehouse equipment
Ability to lift, push, pull, stand, stoop, kneel, squat, and reach as needed
Capability to move and/or lift parts weighing up to 50 pounds
3-5 years of experience in a warehouse or distribution center
Experience delivering to industrial plants, including chemical, refinery, and papermill facilities
Candidates must be able to pass a drug test, physical, and/or MVR check, as applicable for the role

Job Responsibility

Unload incoming shipments from motor freight, UPS, and other carriers
Handle stock put-away and slotting locations for optimal organization and accessibility
Pick, pack, and process shipments, ensuring timely and accurate order fulfillment
Print delivery tickets, pull materials, and verify purchase order details before shipment
Create Bills of Lading and arrange for motor freight pickups and load shipments
Coordinate and document customer "Will Call" pickups
Maintain accurate warehouse stock records and perform regular housekeeping duties
Participate in mandatory quarterly inventory counts
Receive and verify purchase orders while confirming sales orders in our homegrown system, ".Net"
Perform other duties as assigned to support efficient warehouse operations

What we offer

Employee Stock Ownership Plan (ESOP)
401(K) Match
Competitive Pay
Medical, Dental and Vision Insurance Package
Employer Paid Life Insurance
Paid Time Off and Holiday Pay
Career Development Opportunities

Fulltime

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IT Operation Center Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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