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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

IT Officer

Vietnam, Danang · Job Posted May 20, 2026
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Job Responsibility

  • Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
  • Train/instruct users in proper use and security of all systems
  • Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
  • Respond to program error messages
  • Provide network communications support and technical guidance
  • Refer major problems to vendors/technicians
  • Analyze, recommend, and implement process improvements
  • Consult with others to assess/analyze/resolve computing needs and system requirements
  • Inspect, test, and diagnose computer equipment/systems
  • Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements
  • Plan, coordinate, and implement network security measures
  • Provide end-user support for all applications
  • Plan and manage disk space for entire network
  • Maintain accurate inventory of all technological devices
  • Enter commands and activate controls on computers and equipment
  • Ensure backup tapes are locked in a fireproof safe
  • Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager
  • Maintain confidentiality of proprietary information
  • protect company assets
  • Address guests’ service needs
  • assist other employees
  • Speak with others using clear and professional language
  • answer telephones using appropriate etiquette
  • Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Ensure adherence to quality expectations/standards
  • identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds
  • Stand, sit, or walk for extended periods of time
  • Enter and locate information using computers/ Point of Sale (POS) systems
  • Move up and down stairs/ramps
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • Technical, Trade, or Vocational School Degree
  • At least 2 years of related work experience
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