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It & Network Engineer - Iii

India, Mumbai · Job Posted June 15, 2026
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Job Responsibility

  • End‑User Support
  • Video Conferencing (VC) & Collaboration Tools
  • Microsoft Technologies
  • Networking & Data Center Support
  • Security & Compliance
  • Documentation & Process Improvement

Requirements

  • Strong knowledge of end‑user computing (laptops, desktops, peripherals)
  • Hands‑on experience with Windows OS and basic macOS support
  • Experience configuring and troubleshooting video conferencing and AV devices
  • Working knowledge of basic networking concepts (IP addressing, DNS, DHCP, VPN)
  • Understanding of data center fundamentals and IT infrastructure operations
  • Knowledge of IT security principles, compliance, and best practices
  • Practical experience with: Microsoft Office 365
  • Microsoft Intune
  • Microsoft Active Directory
  • Strong troubleshooting, analytical, and problem‑solving skills
  • Excellent communication and customer service skills

Nice to have

  • Bachelor’s degree or diploma in IT, Computer Science, or a related field
  • Relevant certifications such as: CompTIA A+, Network+, or Security+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Prior experience in an enterprise IT support environment
  • Familiarity with ITIL processes and ticketing systems

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