IT Network Administrator Job at Vodafone (Kinshasa)

Job Description

Manage day-to-day network operations and support, including all service request break/fix issues and the assignment of non-routine or unplanned tasks. Installs, configures, maintains, and monitors the rollout and Cyber security compliance of switches, routers, Firewalls, any other network appliances, and associated hardware and software. Analyses, diagnoses, and resolves network hardware and software problems or failures to all networking devices in the whole country

Job Responsibility

Manage day-to-day network operations and support, including all service request break/fix issues and the assignment of non-routine or unplanned tasks
Installs, configures, maintains, and monitors the rollout and Cyber security compliance of switches, routers, Firewalls, any other network appliances, and associated hardware and software
Analyses, diagnoses, and resolves network hardware and software problems or failures to all networking devices in the whole country
Business Application Availability Management
Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses
Analyze and identify all technical problems and provide consultation and training to help all users
Analyze IT network systems and ensure compliance to all IT and Vodafone Group standard practices
Prepare and maintain all records and files in relation to IT assets, network performance and problems
Assist users, communicate all IT policies to users, and ensure user compliance
Develop and facilitate various initiatives to develop user compliance activities
Analyze and resolve problems
Ensure network security and connectivity
Daily health check as per the agreed standard operating procedure
Business Continuity Management
Perform patching, hardening, remediation of discovered vulnerabilities and automated deployments on Network devices
Responsible for incident management as it relates to the Network device infrastructure
Manage those servers as per policies and procedures
Produce Compliance assessment report, and evidence, Audit findings remediation actions
Follow up Calls and SR logged with OEM Support as per Support contract SLA
IT Service Management
Network Device Assets Discovery, authentication and Inventory
Incident and Problems management as per the policy
Change, Configuration and Release management as per the policy
Capacity management as per the policy
Provide support to all system owners of systems connected to all Network Devices where applicable and in alignment with IT service Desk Policy
Basic Architecture design
Cyber Security and GDPR
Manage Daily Users Access Management
Manage Daily Privileged Users Access Management
Enforce Cybersecurity and GDPR by design on each Networking Devices
IT Assets obsolescence management
Vulnerabilities and Compliance Management
Ensure no Unsecure Ports on Network Devices

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field
Hands-on experience in Network Security: Routing and Switching (TCP/IP Suite, OSPF, BGP, EIGRP, VLANs, STP)
Firewall protection, IPS/IDS, Filtering, Anti-Virus
VPN IPsec, SSL and Remote access
Experience in Data Center solutions, Cisco Nexus and ACI
Ability to interact with third parties (Suppliers, clients, customers), coordinating and facilitating the work of others
Excellent problem-solving, communication, and leadership skills
The ability to work independently and with teams
A customer-oriented attitude and desire to help others succeed
Personal and professional integrity, which communicates a sense of mission
Minimum 5+ years of proven experience in a Network Administrator/ Network Security role
Experience with Firewalls, Internet VPN IPsec and remote access implementation, troubleshooting, and problem solving

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