It Migration Support Engineer Job at Global Technology Solutions Ltd. (Hull)

Migration Senior Support engineer

Our Senior Support Engineers play a crucial role in providing advanced support a...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Senior engineer
Strong verbal and written skills in Japanese and English
Experience in providing advanced support and product expertise to enterprise customers
Experience with troubleshooting, root cause analysis, and resolving technical issues
Experience in handling escalations and performing case reviews
Experience with creating and reviewing knowledge-based articles, standard operating procedures, and documentation
Ability to ramp up quickly on new technologies in a customer-facing environment
Experience working with diverse teams and sharing best practices
Experience influencing customer and/or local partner teams to follow best practices
Experience engaging support teams across multiple regions and/or functions

Job Responsibility

Own, troubleshoot, and solve customer technical issues
Escalate issues according to Standard Operating Procedures
Provide technical support through tickets, phone calls, and screen shares
Handle escalations using soft skills and subject matter expertise
Perform case reviews to identify trends and improvement areas
Use operational experience to identify trends and guide team tactics
Understand customer use cases and advocate for their needs
Create and review knowledge-based articles, standard operating procedures, and documentation
Work with diverse teams, sharing best practices and driving operational improvements
Influence customer and/or local partner team to follow best practices and help migrate Atlassian products from On-prem to Cloud

What we offer

Health and wellbeing resources
Paid volunteer days
Accommodations or adjustments at any stage of the recruitment process

Senior Support Engineer, Cloud Migrations

Our Sr. Support Engineers improve our customers' experience with our products, t...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience in working with enterprise customers in a high touch model
Strong database skills, with the expertise to write and update SQL queries with ease
Strong expertise to write, review or modify Scripts (Python, bash/shell)
Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with various operating systems, such as Linux, Unix, and Windows
Proven knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM, EA’s, Devs for best outcomes towards the customer’s migration project
Ability to influence customer and/or partner team to follow best practices for a successful migration
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

Health and wellbeing resources
paid volunteer days

Fulltime

Senior Support Engineer

The team is filled with talented, technical individuals that are excited to be b...

Location

Poland

Salary:

173000.00 - 186840.00 PLN / Year

Atlassian

Expiration Date

Until further notice

Requirements

Deep expertise in technical customer support supporting large enterprise environments and high-touch customers
Database expertise advanced SQL and database management skills
Proficient in scripting and automation (Python, Bash/Shell)
Experience with Identity and Access Management (IAM) / Authentication & Security Protocols strong knowledge of SSO, SAML, LDAP, Active Directory, and SSL
Experience with systems Integration & Observability / Automation hands-on experience with Splunk, APIs, and REST integrations
Skilled across operating systems Linux, Unix, and Windows operating systems
Solid networking fundamentals with JVM/Java support experience
Solution oriented proven ability to troubleshoot, learn new technologies, and drive technical excellence
Strong collaborator collaborative team player, effective across diverse roles and functions

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EA's, Devs for best outcomes towards the customer's migration project
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

health and wellbeing resources
paid volunteer days
This role may also be eligible for benefits, bonuses and equity

Network and Systems Support Engineer

FinXL IT Professional Services is an innovative Australian owned company providi...

Location

Australia , Melbourne

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Bachelor degree in IT preferred
At least 2 years experience in a similar role
P-Series experience
Experience working on enterprise-sized clients' critical services
Relevant migration experience
Excellent communication skills

Job Responsibility

Workload migrations
Work with infrastructure architects, Application and Database Team on projects design
Backup and restore of systems, Application Distribution, Data responsibility on Servers
Analyse and process user issues and requests
Provide solutions to technical requests and problems
In charge for devices' end-to-end connectivity, auditing and device information
Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Fulltime

Network Support Engineer

HPE Aruba is seeking a skilled Network Support Engineer to provide technical exp...

Location

United States , Salt Lake City

Salary:

78700.00 - 181200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Network Engineering, Electrical Engineering, or equivalent
4-6 years of experience in network engineering and support roles
Experience with enterprise networking equipment, preferably HPE Aruba products
Strong proficiency in RADIUS, TACACS+, and LDAP for secure authentication and access control
In-depth understanding of 802.1X, PKI, firewalls, VPNs, endpoint security, and encryption standards
Experience working with HPE Aruba ClearPass, Cisco ISE, or similar AAA solutions
Experience with AirWave and Central On-Prem for network monitoring and management
Solid understanding of TCP/IP, VLANs, routing, and switching
Strong analytical skills with expertise in log analysis, packet captures, and debugging complex network issues
Familiarity with Python, Bash, and automation tools (a plus)

Job Responsibility

Provide premium-level technical support for HPE Aruba ClearPass (NAC), AirWave (network monitoring), and Central On-Prem (network management)
Troubleshoot and resolve complex authentication, authorization, and accounting (AAA), RADIUS, TACACS+, and 802.1X issues
Support network monitoring, performance tuning, and troubleshooting using HPE Aruba AirWave
Manage configurations, troubleshoot device connectivity, and optimize network performance with HPE Aruba Central On-Prem
Collaborate with enterprise customers, partners, and internal teams to resolve critical issues
Perform root cause analysis (RCA) for recurring network security and management issues
Assist customers with software upgrades, patches, and migrations
Work with HPE Aruba engineering and product teams to identify bugs, propose enhancements, and improve platform stability
Document troubleshooting procedures and best practices
Support network integration with Active Directory, LDAP, PKI, SAML, OAuth, and third-party security solutions

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Personal and professional development programs
Flexibility to manage work and personal needs
Inclusive working environment

Fulltime

Senior Field Information Technology Support Engineer

We are seeking a skilled and experienced Senior IT Engineer to join our team. Th...

Location

United States , Salem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Ability to travel to client sites regularly
Proficiency in providing remote technical support
Managed Services experience is preferred
Strong problem-solving skills and the ability to think creatively to find solutions
In-depth knowledge of managing and designing diverse network environments
Knowledge of Kaseya RMM/PSA for remote monitoring and management
Expertise in network environments, firewall and switch configurations
Experience with Meraki, Fortinet, and Palo Alto firewalls
Experience with HP/Aruba, Cisco, and Meraki switches
Experience with Meraki and Ubiquiti wireless networks

Job Responsibility

Travel to client sites regularly in MA and NH for technical support and assistance
Provide remote support for clients
Design, manage, and maintain diverse network environments
Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto
Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki
Manage wireless networks using Meraki and Ubiquiti technologies
Maintain and support phone systems, particularly 3CX and Avaya
Manage and maintain storage area networks, focusing on HPE and EqualLogic
Design, manage, and maintain VMware and Hyper-V environments
Oversee the management and administration of cloud infrastructure, primarily Azure and AWS

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Competitive compensation

Fulltime

Senior Support Engineer

Senior Support Engineer - Korean Speaking. Working at Atlassian. Atlassians can ...

Location

South Korea

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience working with enterprise customers in a high touch model
Database skills, with the expertise to write and update SQL queries with ease
Expertise to write Scripts (Python, bash/shell)
Experience with SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with different operating systems, such as Linux, Unix, and Windows.
Knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams
Escalate issues in a timely manner according to Standard Operating Procedures
Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates
Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers
Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers
Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects
Understand customer use cases and advocate for their needs to influence feature requests and bug fixes
Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team
Ramp up quickly on new technologies and how to use them in a customer-facing environment
Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values

What we offer

Atlassians can choose where they work – whether in an office, from home, or a combination of the two
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Fulltime

Senior DevOps Migration Engineer

Join Sopra Steria Aeroline and become part of a forward-thinking team shaping th...

Location

Canada , Ottawa

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong sense of ownership and pragmatism, excellent communication skills, ability to coach teams, and sound judgment in deciding between Azure DevOps and GitHub for specific use cases
proven experience executing migrations from GitLab, TFS, or Jenkins to GitHub and Azure DevOps, including automation artifacts such as scripts and pipelines with integrity checks
deep knowledge of Azure Pipelines and/or GitHub Actions, including YAML templates, environments, approvals, gates, and reusable components
hands-on experience with work item and requirements migration, mapping to Azure Boards while managing constraints and third-party tooling considerations
strong understanding of security and compliance in regulated environments, including evidence capture, four-eyes reviews, and embedded change approvals in pipelines
expertise in governance practices such as organizational structuring, project and team setup, permissioning, repository strategies (monorepo vs multi), and branch/PR policies.

Job Responsibility

Design and execute migration strategies for repositories, work items, pipelines, test assets, and artifacts, including validation, rollback plans, and evidence capture
build automation scripts and pipelines for repository history transfers, work item imports, and CI/CD conversions (Jenkins/TFS → Azure Pipelines/GitHub Actions), incorporating secret management and approval workflows
maintain traceability across requirements, tests, commits, builds, and releases, aligned with aviation and regulatory standards (e.g., DO‑278/ED‑109A), supported by audit-ready logs
implement identity and security models such as SSO and RBAC across Azure DevOps, GitHub, and artifact ecosystems (e.g., JFrog), and enforce code scanning and secret scanning policies
coordinate multi-team migrations in parallel waves, baseline KPIs, eliminate bottlenecks, and optimize pipeline templates for efficiency
collaborate with platform, security, PMO, and business teams to communicate risks, trade-offs (ADO vs GitHub), and deliver clear cutover plans.

What we offer

Competitive salary and annual performance bonus
comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account to support your well-being (Sopra Steria covers 100% of premiums)
paid time off: sick leave, personal days, and 3 weeks of vacation
monthly transportation allowance
excellent training, development, and career advancement opportunities, with active support to strengthen your skills in a caring, collaborative, and inclusive company culture
hybrid work environment
provided equipment to ensure optimal productivity
Sopra Steria is certified as a “Great Place to Work”.

Fulltime

It Migration Support Engineer

Global Technology Solutions Ltd.

Location:
United Kingdom , Hull

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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