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It Migration Support Engineer

United Kingdom, Hull Contract work · Job Posted April 23, 2026
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Job Description

The Customer will issue project orders to the Service Provider for the delivery of migration services, including on-site visits to end-user locations. The IT Migration Support Engineer will be responsible for executing device migration activities, ensuring a smooth transition for end users, and maintaining accurate documentation throughout the process.

Job Responsibility

  • Perform operating system imaging and re-imaging of devices as part of the migration process, ensuring all required configurations and core applications are correctly installed
  • Manage the physical movement of devices, including coordinating handover and takeover with end users
  • Enrol newly migrated devices into the organisation's network and device management systems (e.g., MDM, Intune)
  • Configure devices with appropriate user profiles, security settings, and access controls in line with company policies
  • Support user account setup and management, ensuring all necessary permissions and credentials are provisioned at the point of handover
  • Maintain accurate and detailed records of all migration activities, device configurations, and any issues encountered using approved tracking tools
  • Provide regular progress updates and reports to IT leadership, highlighting migration status, risks, challenges, and resolutions

Requirements

  • Experience with OS deployment, imaging, and re-imaging tools
  • Familiarity with device management platforms such as Microsoft Intune or other MDM solutions
  • Strong understanding of IT infrastructure, user account management, and security policies
  • Excellent organisational and documentation skills
  • Ability to communicate effectively with both technical teams and end users
  • Experience working in on-site support or migration projects is highly desirable

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