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We are looking for a Senior MES Business Consultant who has strong MES domain knowledge and a deep understanding of how manufacturing processes are supported by MES products. He/she will manage and resolve MES product related issues and support shopfloor teams remotely. He/she will be carrying out Upgrades, Rollouts and Configurations of MES applications as needed. Provide 24x7 standby support for Platinum products.
Job Responsibility:
MES Issue Resolution: Manage and resolve MES issues from factories to ensure quick response and minimal disruption
Remote Support: Assist shopfloor users remotely, maintaining operational flow and supporting production goals
Process Improvement: Drive continuous improvements in process integration and standardization for efficiency
Deployment Support: Support deployment teams, troubleshoot production issues, and manage necessary system integrations
Developer Collaboration: Partner with developers to ensure compliance with established processes, enhancing MES quality
Technical Troubleshooting: Investigate, analyze root causes, and implement effective troubleshooting and maintenance practices
24x7 support in Standby mode
Requirements:
Strong technical background with a degree in IT, Engineering, or a relevant field
Extensive experience in Manufacturing Execution Systems (MES) and discrete production processes
Proficiency in OPC-UA protocol
Knowledge of shopfloor devices like PLC, Scanners, Bar-code scanners
Knowledge DevOps and monitoring tools such as Elastic, Logstash, and Kibana
Good knowledge in troubleshooting .Net-based MES applications
Good understanding of RESTful APIs
Experience in agile methodologies (Scrum, SAFe) and project management
Strong analytical and problem-solving skills
Self-organized with an agile mindset and excellent communication skills
Proven experience in intercultural collaboration
Fluency in English is required
Bachelor’s/master’s degree in IT, Engineering, or a related field Strong MES domain knowledge
Proven experience in MES systems management and technical troubleshooting
.Net/Angular development skills are a plus
5 or more years of experience in the field of MES and Digital Manufacturing