IT Mentor

• Conduct regular one-to-one mentoring sessions (virtually or in person) with IT apprentices
• Coach and support apprentices to overcome challenges, stay motivated, and achieve their learning and workplace goals
• Monitor progress against key milestones, including portfolio development, project work, and preparation for End Point Assessment (EPA)
• Provide constructive feedback on apprentices’ work and performance, helping them link theoretical knowledge to practical application
• Maintain accurate records of mentoring sessions, tracking progress and identifying any support needs or risks
• Liaise with employers, trainers, and internal delivery teams to ensure a joined-up approach to learner development
• Stay up to date with current IT trends and tools to ensure mentoring reflects current industry practice
• Champion Althaus’s core values: Taking Ownership, Bridging the Digital Divide, Embracing the Future, and Unlocking Potential

• Proven experience working in an IT mentoring role (in apprenticeship, college, university setting)
• Strong knowledge mentoring learners on the L3 IT Solutions Technician, L3 ICT and L4 Network Engineer Standards
• Passion for developing others through coaching, mentoring, or line management experience (formal teaching qualifications not required)
• Excellent communication and interpersonal skills, able to build trust and motivate learners
• Empathetic, patient, and learner-focused approach
• Strong organisational skills and attention to detail

Teaching Qualification/PTLLS

• 25 days annual leave, increasing with length of service
• Your birthday off
• Office shutdown during the festive period
• Flexible working options
• Ongoing investment in your professional development
• Access to mental health and well-being platforms
• Team building days and engaging social events
• Employer Supported Volunteer Scheme
• Internal engagement initiatives