It Manufacturing Support Specialist Job at Robert Half (Pittsburg)

Specialist Manufacturing - Drug Product Operations

Join Amgen’s Mission of Serving Patients. At Amgen, our mission—to serve patient...

Location

United States , Thousand Oaks

Salary:

114990.00 - 139433.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
Master’s degree and 2 years of Manufacturing support experience
Bachelor’s degree and 4 years of Manufacturing support experience
Associate’s degree and 8 years of Manufacturing support experience
High school diploma / GED and 10 years of Manufacturing support experience

Job Responsibility

Initiate, revise, and approve controlled manufacturing documents within Amgen’s electronic document management system (CDOCs)
Serve as document author, owner, reviewer, or data verifier
Maintain documentation to accurately reflect operational practices and regulatory requirements
Support implementation of new processes, equipment, and major initiatives within Drug Product operations
Collaborate with Capital, Engineering, Process Development, Quality, and other functions to define requirements and achieve operational readiness
Assist in developing and implementing SOPs, batch records, training, validation, and automation configurations
Analyze manufacturing data and performance metrics to identify trends, deviations, and opportunities for improvement
Develop and implement data-driven solutions to improve yield, reliability, and compliance
Support data monitoring using analytical tools such as Enterprise Data Lake and Spotfire
Support timely investigation and resolution of manufacturing deviations

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Technical Support Specialist

Silvus is seeking a Technical Support Specialist who will report to the Director...

Location

United States , Los Angeles

Salary:

27.00 - 30.00 USD / Hour

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

A minimum of an Associate's degree is required
At least 2 years of relevant experience supporting a sales/products team in a technology-related or manufacturing field
Prior experience in a fast-paced office environment, with experience in meeting multiple deadlines
Highly proficient in Microsoft Office and Google Suite (Gmail/Outlook, Excel, Word, PowerPoint)
Excellent and effective oral and written communication
Possess keen attention to detail, with the ability to be accurate, flexible, and reliable
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Responsible for supporting the team in maintaining product entries in the Zoho CRM system, including, but not limited to, updating records, creating new entries, obsoleting products, etc
Create/Generate Zoho reports concerning product sales/shipments, development status, and similar reports as directed
Maintain/Update the expansive Confluence presence for products, including consolidating information, reorganizing for clarity and usefulness, removing outdated content, and adding new content with input from team members
Rebrand/Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats
Support maintaining/updating our product catalog in partnership with the marketing team
Coordinate end-of-line product tracking internally and related product communications with sales and other departments
Support team email communications with other departments, vendors, and customers concerning inquiries, escalating them as necessary, and ensuring their timely follow-up and resolution
Assist with ad-hoc tasks assigned by team members/leads/managers to support the team as necessary

Fulltime

Specialist Manufacturing: NPI, Process Owner

Be part of Amgen's newest and most advanced drug substance manufacturing plant. ...

Location

United States , Holly Springs

Salary:

114990.00 - 139433.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High school diploma / GED & 10 years of biotechnology operations experience
Associate’s degree & 8 years of biotechnology operations experience
Bachelor’s degree and 4 years of biotechnology operations experience
Master’s degree in chemistry, biology, or engineering & 2 years of biotechnology operations experience
Doctorate degree
Degree in Chemical Engineering, Industrial Engineering, Biology, or Biochemistry
Excellent cross-functional project management, meeting facilitation, and technical writing skills
Experience in Downstream GMP manufacturing operations
Strong technical knowledge of drug substance processing (harvest, chromatography, filtration, buffer preparation) and a broad understanding of related disciplinary areas in bioprocessing
Ability to organize, analyze and interpret technical data through trend analysis, forecasting, modeling, etc.

Job Responsibility

Communicate and interface between the GMP manufacturing teams in the Amgen North Carolina (ANC) Biologics Drug Substance Manufacturing plant and Process Development scientific groups
Ensure new products are successfully introduced into ANC’s biologics manufacturing facility and ownership of downstream unit operations
Host cross-functional meetings to drive to timelines to support the tech transfer of the program into the facility as well as process ownership for some downstream process unit operations
New Product Introduction (NPI) lead coordinating with Manufacturing, Process Development, Supply Chain, Planning, Facilities and Engineering, as well as Quality to introduce new Drug Substance products and/or advanced technologies into the plant using project management tools (i.e. Smartsheet)
Downstream biologics drug substance technical expert who leads or participates in projects, including aiding in commissioning and qualification and training staff on equipment and processes
Support Manufacturing in troubleshooting, problem solving and RCAs
Support CAPA development to prevent error recurrence
Owns New Product Introduction Change Controls and collaborates with stakeholders to drive on-time completion
Responds to regulatory questions and/or audit findings
Ensures that manufacturing production documents (e.g. Standard Operating Procedures) are accurate and up to date

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

Product & Technical Support Specialist

Office Angels are recruiting for a Product & Technical Support Specialist to joi...

Location

United Kingdom , Gateshead

Salary:

30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication, with ability to explain complex technical subjects
Highly organised, able to manage multiple projects simultaneously
Computer literate (Office 365
CRM experience desirable)
Background in basic chemistry or chemical manufacturing
Technical understanding of product range and applications
Natural problem solver

Job Responsibility

Resolve technical queries from customers and Authorised Service Partners
Conduct laboratory investigations in collaboration with R&D
Support the global sales team with technical queries
Own and maintain ASP support processes to meet SLA targets
Create and maintain servicing support materials, including SOPs, videos, and training collateral
Develop and deliver product training for internal and external stakeholders
Provide feedback to marketing and communications based on support trends
Identify FAQs and areas requiring additional support
Support the wider customer experience team across technical support, servicing, and order management

What we offer

25 days annual leave + 8 bank holidays (option to purchase additional leave)
Bonus scheme & profit share based on performance
Pension: 6% employer / 2% employee
Life Assurance: 3x annual salary
Health Cash Plan (up to £625/year for prescriptions, dental, therapies)
Employee Assistance Programme & 24/7 GP Helpline
Halma Share Incentive Plan (free shares held in trust for 3 years)
Cycle to Work Scheme
Holiday purchase scheme & long-service holiday rewards
Discounts at local attractions and via Smarter Spending App

Fulltime

Specialist Manufacturing: NPI, Upstream Process Owner

Be part of Amgen's newest and most advanced drug substance manufacturing plant. ...

Location

United States , Holly Springs

Salary:

114990.00 - 139433.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High school diploma / GED & 10 years of biotechnology operations experience
Associate’s degree & 8 years of biotechnology operations experience
Bachelor’s degree and 4 years of biotechnology operations experience
Master’s degree in chemistry, biology, or engineering & 2 years of biotechnology operations experience
Doctorate degree
Degree in Chemical Engineering, Industrial Engineering, Biology, or Biochemistry
Excellent cross-functional project management, meeting facilitation, and technical writing skills
Experience in Upstream GMP manufacturing operations
Strong technical knowledge of Upstream drug substance processing (media preparation, cell culture, harvest) and a broad understanding of related disciplinary areas in bioprocessing
Ability to organize, analyze and interpret technical data through trend analysis, forecasting, modeling, etc.

Job Responsibility

Communicate and interface between the GMP manufacturing teams in the Amgen North Carolina (ANC) Biologics Drug Substance Manufacturing plant and Process Development scientific groups
Ensure new products are successfully introduced into ANC’s biologics manufacturing facility and ownership of upstream unit operations
Host cross-functional meetings to drive to timelines to support the tech transfer of the program into the facility as well as process ownership for some upstream process unit operations
New Product Introduction (NPI) lead coordinating with Manufacturing, Process Development, Supply Chain, Planning, Facilities and Engineering, as well as Quality to introduce new Drug Substance products and/or advanced technologies into the plant using project management tools (i.e. Smartsheet)
Upstream biologics drug substance technical expert who leads or participates in projects, including aiding in commissioning and qualification and training staff on equipment and processes
Support Manufacturing in troubleshooting, problem solving and RCAs
Support CAPA development to prevent error recurrence
Owns New Product Introduction Change Controls and collaborates with stakeholders to drive on-time completion
Responds to regulatory questions and/or audit findings
Ensures that manufacturing production documents (e.g. Standard Operating Procedures) are accurate and up to date

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

Notary Processing and Support Specialist

The Notary Processing and Support Specialist is responsible for providing except...

Location

United States , Orlando

Salary:

39000.00 - 40000.00 USD / Year

Certus

Expiration Date

Until further notice

Requirements

Proven experience using Microsoft Office Suite including Excel, Word, Outlook and Power Point
Excellent active listening skills with a positive attitude, energy, and demeanor
Reliable individuals that can always be counted on to give their best work and follow tasks through completion
Steady, even pace to promote accuracy and quality of work
Self-starter comfortable taking initiative and assist finding solutions to problems that may arise in the manufacturing of products
Ability to complete set of procedures and tasks completed before new ones are begun
Work with established systems, standards, and procedures
Good organizational skills and attention to detail
Helpful, supportive communication with management and peers
Excellent customer service skills

Job Responsibility

Responsible for handling and responding to issues such as application status, complaints, refunds, among other as the SME for the state or group of states assigned
Respond to inbound calls outside the assigned state effectively and add clear notes in the applicant’s memo section
Responsible for all data entry for their state(s) to include complete, accurate, entry of the client’s data into in house system, follow up of applications received, correcting upper/lowercase issues before submitting applications and rejecting incomplete applications, as well as follow up with client to correct
Responsible for submitting the applications of their state(s) “to the state” within three days of their arrival at ASCID to include incomplete or special circumstance applications
The PSS will be responsible for establishing and maintaining a friendly, business-like relationship with each of the state employees in the states they represent
The PSS is also responsible to report to the Sr. Vice President Insurance Division, “problem” situations that arise with any client and provide clear documentation in the client’s account so that any PSS or SVP can address complaints effectively
Perform additional duties where needed

Fulltime

340B Operations Support Specialist

The 340B Operations Support Specialist is responsible for managing and optimizin...

Location

Salary:

Not provided

EquiScript

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Data Analytics, Information Systems, Business, Pharmacy Technology, or a related field (or equivalent experience)
1–3+ years of experience in 340B program operations, pharmacy analytics, TPA systems, or healthcare reporting
Intermediate to advanced SQL skills, including query development, troubleshooting, and data validation
Working knowledge of 340B ESP, rebate models, and manufacturer reporting processes
Experience with 340B Third Party Administration systems
Proficiency with data visualization tools (e.g., Power BI)
Understanding contract pharmacy operations and replenishment models
Ability to write and troubleshoot SQL queries effectively
Strong understanding of pharmacy data elements, including NDCs, prescribers, NPIs, and inventory accumulations
Excellent documentation, communication, and cross-functional collaboration skills

Job Responsibility

Prepare, validate, and upload 340B claim files to the ESP platform in accordance with manufacturer requirements
Develop and execute SQL queries to extract and validate dispensing and eligibility data prior to submission
Monitor ESP dashboards for rejected claims, exceptions, and discrepancies
resolve issues and resubmit data as necessary
Support all aspects of rebate-model submission processes, including data extraction, validation, and reconciliation
Collaborate with Finance, Account Management, and Pharmacy teams to analyze rebate outcomes and confirm payment accuracy
Maintain documentation of rebate reporting schedules, workflows, and standard operating procedures
Other duties as assigned

What we offer

health plan
dental
vision
paid time off
Flex time
401k with up to 4% match

Fulltime

Digital Support Specialist

The Digital Support Specialist will be responsible for organizing and compiling ...

Location

United States

Salary:

36000.00 USD / Year

PCG Digital

Expiration Date

Until further notice

Requirements

Must reside in USA
Capable of working in EST time zone
1+ years digital marketing experience
1+ years in an agency or similar setting
Highly organized
Exceptional communication skills
Familiarity with the Google and Meta platforms as it relates to digital advertising
Background in Automotive

Job Responsibility

Organizing and compiling the agency’s clients COOP needs (Automotive co-op advertising is setup through the manufacturers for local dealers to run local ads that includes a specific mention of a brand (Ford, GM, BMW, etc.), who in turn repays or credits the local dealership for all or part of the cost of the advertisement.)

Fulltime

It Manufacturing Support Specialist

Robert Half

Location:
United States , Pittsburg

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 04, 2026

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